Hotel Silvotel
Hotel Silvotel, 15, Scheme 54 PU4, Indore, Madhya Pradesh 452010
Gumo's take
Hotel Silvotel in Indore is a budget-friendly option with a focus on basic accommodations and business travelers. It is praised for its cooperative and prompt staff, particularly in resolving room issues and providing good service at the rooftop restaurant. The hotel is located near the airport and shopping malls, making it convenient for travelers. However, it has received mixed reviews regarding room cleanliness and maintenance, with some guests reporting issues like cockroaches, poor ventilation, and unhygienic conditions. Despite these concerns, many guests appreciate the value for money and the overall hospitality, especially for short stays or events.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Cooperative and prompt staff, especially in resolving room issues and providing good service at the rooftop restaurant.
- Good location near the airport and shopping malls, making it convenient for travelers.
- Value for money for short stays or events, with some guests praising the affordability and overall hospitality.
Worth knowing
- Issues with room cleanliness and maintenance, including reports of cockroaches, poor ventilation, and unhygienic conditions.
- Inconsistent food quality and service, with some guests noting poor breakfast options and tasteless meals.
- Some guests reported problems with amenities like broken AC units, non-functional taps, and lack of basic toiletries.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Restaurant
- Room service
- Breakfast (free)
- Pool
Common questions
Is the hotel staff helpful and responsive to guest needs?
Yes, the staff at Hotel Silvotel is known for being cooperative and prompt, especially in resolving room issues and providing good service at the rooftop restaurant. Service is a frequently mentioned topic in reviews, with 35 positive mentions and 25 negative ones.
How is the cleanliness of the rooms and bathrooms?
The hotel has mixed reviews regarding cleanliness. While there are 5 positive mentions, there are 17 negative comments about overall cleanliness and 12 negative mentions specifically about the bathrooms, including reports of cockroaches and unhygienic conditions.
Does the hotel offer good dining options or breakfast?
The dining experience is mixed. The rooftop restaurant is praised for good service, but the food quality is inconsistent, with 24 positive and 4 negative mentions overall. Breakfast has 13 positive and 6 negative reviews, indicating some guests found it satisfactory while others were disappointed.
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