Sheraton Grand Palace Indore
Sheraton Grand Palace Indore, Bypass Road, Omaxe City 1, Mayakhedi, Indore, Madhya Pradesh 452016
Gumo's take
Sheraton Grand Palace Indore is a 5-star, palatial hotel known for its Greco-Roman architecture, serene ambiance, and being one of the few 100% vegetarian luxury hotels in the region. It is particularly favored by families and couples for its spacious, well-maintained rooms, excellent dining options, and top-tier event spaces. Guests consistently praise the warm, personalized service from staff, especially in the restaurant and guest relations departments. While the hotel is slightly removed from the city center, it offers a tranquil retreat with a large garden, outdoor pool, and proximity to attractions like the Rajwada Palace and Kamla Nehru Zoo.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests specifically mentioning warm, attentive, and personalized interactions from staff members like Masoom, Jay, and Mr. Betal Singh.
- High-quality vegetarian dining, with a wide variety of options and a popular breakfast buffet that is frequently highlighted as a standout feature.
- Well-maintained and spacious rooms, with many reviews noting the comfort and elegance of the accommodations.
Worth knowing
- Some guests reported issues with food hygiene and quality, including incidents of food poisoning and complaints about taste and presentation.
- Facility maintenance concerns, such as slow or malfunctioning elevators, poor ventilation, and outdated gym equipment.
- Location is on the outskirts of Indore, which can make it less convenient for those seeking proximity to the city center.
- A few guests noted poor or inconsistent Wi-Fi and internet connectivity.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service
- Local shuttle
- Meeting rooms
- English
- Hindi
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Free weights
- Spa
- Hair salon
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel a good option for families and couples?
Yes, Sheraton Grand Palace Indore is particularly favored by families and couples for its spacious, well-maintained rooms, excellent dining options, and a serene ambiance. Many guests have praised the hotel for its family-friendly environment and romantic atmosphere.
What are the main concerns regarding the hotel's facilities?
Some guests have reported facility maintenance concerns, including slow or malfunctioning elevators, poor ventilation, and outdated gym equipment. These issues, while not widespread, have been noted in guest reviews.
What do guests say about the hotel's dining and breakfast options?
Guests frequently praise the hotel's high-quality vegetarian dining and its popular breakfast buffet, which is often highlighted as a standout feature. However, a few guests have reported issues with food hygiene and quality, including incidents of food poisoning.
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