WOW Crest, Indore - IHCL SeleQtions
WOW Crest, Indore - IHCL SeleQtions, Plot No. 106, AB Rd, Scheme No. 54 PU - 3 Commercial, Indore, Madhya Pradesh 452011
Gumo's take
WOW Crest, Indore - IHCL SeleQtions is a 5-star hotel known for its warm hospitality, excellent dining experiences, and family-friendly amenities. Guests frequently praise the service, particularly Chef Vinay and other staff members who go above and beyond to ensure guest satisfaction. The hotel features a rooftop restaurant, outdoor pool, and a well-maintained fitness center, making it ideal for both leisure and business travelers. While the location is convenient and the breakfast buffet is a highlight, some guests have noted issues with room size and inconsistent service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service from staff, particularly Chef Vinay and front desk personnel like Mr. Himadri and Ms. Sunandita Mishra
- Highly praised breakfast buffet with a wide variety of regional and international options
- Family-friendly atmosphere with amenities like a rooftop pool and kid-friendly services
Worth knowing
- Some guests reported inconsistent service quality, including rude or unprofessional behavior from certain staff members
- Room size and design were criticized by a few guests as cramped or outdated
- Issues with room cleanliness and maintenance were reported in a subset of negative reviews
Amenities
- Pool
- Spa
- Fitness center
- Breakfast
- Wi-Fi
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- No hot tub
- Hair salon
- Doctor on call
- Business center
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast buffet
- Front desk
- Full-service laundry
- Parking
- Valet parking
- Airport shuttle
- Car rental onsite
- Local shuttle
- Accessible
- No pets
- Energy conservation program
Common questions
Is the breakfast buffet at WOW Crest, Indore - IHCL SeleQtions highly rated?
Yes, the breakfast buffet is a highlight for many guests, with 214 positive reviews and only 35 negative ones. It is praised for its wide variety of regional and international options.
What are the main issues guests have reported about the hotel rooms?
Some guests have reported that the rooms are cramped or outdated, with 14 negative reviews related to room size and design. A few also mentioned issues with cleanliness and maintenance.
How is the service quality at the hotel?
The service is generally praised, with 620 positive reviews, particularly for staff like Chef Vinay and front desk personnel. However, there are 234 negative reviews highlighting inconsistent service, including some instances of rude or unprofessional behavior.
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