HOTEL OXUS

HOTEL OXUS, 67/222 Sector 6, Haldighati Marg, Goverdhan Park, opp. Duckling School, Pratap Nagar, Jaipur, Rajasthan 302033

4-star property 3.7 · 74 reviews analysed
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Gumo's take

HOTEL OXUS in Jaipur is a budget-friendly option with a 4.0 star rating, but its 3.7/5 Google rating reflects mixed guest experiences. While some praise the cleanliness of rooms, helpful staff, and proximity to the airport, others report serious issues with safety, maintenance, and unprofessional management. The hotel is known for its kitchenettes and room service, but recurring complaints about unresponsive or rude staff, poor hygiene, and broken facilities suggest a highly inconsistent guest experience.

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How guests rate it

Location
70
Facilities
48
Staff & Service
55
Room Comfort & Cleanliness
52

What guests love

  • Proximity to Jaipur International Airport (10 minutes) and Jhalana Leopard Safari Park (20 minutes) is a major convenience for travelers.
  • Some guests report spacious, clean rooms with comfortable beds and positive staff interactions, particularly in higher-rated reviews.
  • Room service and kitchenette amenities are highlighted as a benefit for families or travelers needing in-room dining.

Worth knowing

  • Multiple reviews cite safety concerns, including malfunctioning elevators, unprofessional management, and intimidating behavior from staff, especially at night.
  • Hygiene and cleanliness are frequently criticized, with complaints about dirty bed sheets, unhygienic bathrooms, and poor room maintenance.
  • Staff responsiveness and professionalism are inconsistent, with frequent reports of rude behavior, lack of service, and failure to address guest concerns.
  • Some guests report being denied booked rooms at check-in, raising concerns about reliability and trustworthiness.

Amenities

  • Wi-Fi (free)
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking
  • Not accessible
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel close to the airport?

Yes, HOTEL OXUS is just 10 minutes away from Jaipur International Airport, making it a convenient option for travelers.

What do guests say about the service at HOTEL OXUS?

Guests have mixed experiences with the service; there are 43 positive mentions, but also 24 negative reviews citing unresponsive or rude staff, especially at night.

Are the bathrooms at the hotel clean?

No, the bathrooms have received negative feedback, with 8 complaints about unhygienic conditions and poor maintenance.

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