Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa, Jaisalmer - Sam - Dhanana Rd, Police Line, Jaisalmer, Kishan Ghat, Rajasthan 345001
Gumo's take
Jaisalmer Marriott Resort & Spa is a 5-star luxury hotel that blends traditional Rajasthani architecture with modern comforts, offering a serene and elegant retreat in the heart of the Golden City. Known for its exceptional service, the hotel is praised for its attentive staff, particularly in the restaurant and housekeeping departments, and for its well-maintained facilities, including a rooftop restaurant, spa, and fitness center. Guests frequently highlight the breakfast buffet, the spacious and clean rooms, and the cultural experiences such as puppet shows and traditional performances. While the hotel is praised for its hospitality and location near major attractions like Jaisalmer Fort and Gadisar Lake, some guests have noted inconsistencies in service and minor issues with room amenities.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service and hospitality, with staff like Rohit, Khan, and Ujjwal frequently praised for their attentiveness and friendliness.
- High-quality breakfast buffet with a wide variety of local and international cuisines, often described as a highlight of the stay.
- Well-maintained and spacious rooms with traditional Rajasthani design, offering a luxurious and comfortable stay.
Worth knowing
- Inconsistent service in certain areas, including slow room service and untrained staff, as noted in several negative reviews.
- Issues with room amenities such as non-functional sockets, small room sizes, and bathroom cleanliness concerns.
- Occasional problems with pool supervision and hygiene, including lack of staff to enforce pool rules and insufficient towels.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Shower
Common questions
What are the standout dining experiences at Jaisalmer Marriott Resort & Spa?
Guests frequently praise the hotel's breakfast buffet for its wide variety of local and international cuisines, often described as a highlight of their stay. Additionally, the serene restaurant and kitchenettes in the rooms are also appreciated by visitors.
How is the service at the hotel, and are there any concerns?
The hotel is known for its exceptional service and hospitality, with staff like Rohit, Khan, and Ujjwal frequently praised for their attentiveness. However, some guests have noted inconsistencies in service, including slow room service and untrained staff in certain areas.
What cultural experiences are available at the hotel?
The hotel offers cultural experiences such as puppet shows and traditional performances, which are highly appreciated by guests. These activities are mentioned frequently in reviews and contribute to the hotel's unique charm.
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