Fortune Avenue, Jalandhar - Member ITC hotels' group
Fortune Avenue, Jalandhar - Member ITC hotels' group, 296, 297, Lajpat Nagar, Jalandhar, Punjab 144001
Gumo's take
Fortune Avenue, Jalandhar, part of the ITC Hotels group, is a 4-star hotel known for its warm hospitality, cleanliness, and modern amenities. It is particularly praised for its courteous and attentive staff, spacious and well-maintained rooms, and excellent dining experiences. The hotel is ideal for both business and leisure travelers, with a central location near key attractions and hospitals. While the food and some facilities like the gym receive mixed feedback, the overall guest experience is highly positive, with many guests returning for its reliable service and comfortable stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests praising the friendliness, responsiveness, and professionalism of the team, including specific mentions of individuals like Mr. Rohit and Ms. Mamta.
- Clean and well-maintained rooms, with frequent mentions of spacious, modern, and hygienic accommodations.
- Strong dining experience, particularly for breakfast and special events, with guests highlighting the variety and quality of food at the Orchid restaurant.
Worth knowing
- Mixed reviews about the food quality, with some guests finding the dishes bland or cold, particularly in the restaurant and breakfast offerings.
- Some complaints about the gym being small, poorly ventilated, and lacking in amenities for the price of the rooms.
- A few reports of poor privacy and safety concerns, such as housekeeping entering a guest room without permission during a vulnerable moment.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Free weights
- Doctor on call
- Accessible
- Accessible parking
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and has received positive feedback for family stays, with 27 positive mentions and no negative reviews related to family-friendliness.
What are the dining options like at the hotel?
The hotel has a restaurant called Orchid and a bar, with guests frequently praising the breakfast buffet and overall dining experience. However, some reviews mention that the food can be bland or cold, so the quality is mixed.
Does the hotel offer 24-hour room service?
Yes, the hotel offers 24-hour room service, which is highlighted as one of its unique features and is positively mentioned by guests.
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