Vivanta Jammu, City Centre
Vivanta Jammu, City Centre, Maharaja Gulab Singh Marg, near Exhibition Ground, opposite Jammu Hatt, Prem Nagar, Old Heritage City, Jammu, Jammu and Kashmir 180001
Gumo's take
Vivanta Jammu, City Centre is a centrally located hotel known for its warm hospitality, modern amenities, and proximity to key landmarks like the Gurudwara. It is particularly praised for its attentive staff, clean and spacious rooms, and excellent dining options. While it is a popular choice for weddings, conferences, and family stays, some guests have noted inconsistencies in food quality and service speed. Overall, it offers a comfortable and personalized experience for travelers seeking a convenient base in Jammu.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly responsive and courteous staff, with many guests specifically praising individuals like Umer, Suman Koul, and Mansi for their exceptional service.
- Clean, spacious, and well-maintained rooms with modern amenities and scenic views, particularly of the Gurudwara and Tawi River.
- Strategic central location near the riverfront and major landmarks, making it convenient for both leisure and business travelers.
Worth knowing
- Inconsistent food quality and menu repetition in dining, with some guests reporting tasteless or poorly prepared dishes.
- Occasional service delays, particularly in room service and restaurant operations, requiring multiple follow-ups for basic requests.
- Some reports of minor maintenance issues, such as non-functional AC units and plumbing problems in certain rooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Fitness center
- Spa
- Hair salon
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly
Common questions
Is Vivanta Jammu, City Centre located near any major landmarks?
Yes, Vivanta Jammu, City Centre is centrally located near key landmarks like the Gurudwara and the Tawi River, making it convenient for both leisure and business travelers.
What are the main strengths of the hotel's service and staff?
The hotel is highly praised for its warm hospitality and attentive staff, with many guests specifically commending individuals like Umer, Suman Koul, and Mansi for their exceptional service.
Are there any reported issues with the hotel's food or service?
Some guests have noted inconsistencies in food quality and service speed, including tasteless or poorly prepared dishes and occasional delays in room service and restaurant operations.
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