Hotel Grand Residency

Hotel Grand Residency, Outer Cir Rd, New Rani Kudar, Kadma, Jamshedpur, Jharkhand 831005

★ 3.9 · 547 reviews analysed
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Gumo's take

Hotel Grand Residency in Jamshedpur offers a mixed experience, with notable strengths in service and dining, but significant limitations in room quality and cleanliness. While some guests praise the staff's helpfulness and the breakfast, others report issues with small, poorly ventilated rooms, unclean conditions, and poor air conditioning. The hotel is located near key attractions like Bhetiya Park and the airport, but its proximity to construction and lack of nearby shops is a drawback. It suits budget travelers seeking basic amenities and decent service, but may not meet expectations for comfort or cleanliness.

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How guests rate it

Location
65
Facilities
68
Staff & Service
73
Room Comfort & Cleanliness
52

What guests love

  • Guests frequently praise the service quality and responsiveness of the staff, with many noting helpful and courteous interactions.
  • The hotel's dining and breakfast offerings are positively reviewed, with guests highlighting tasty food and reasonable pricing.
  • The hotel is one of the few in the area with a pool, and its proximity to Bhetiya Park and the airport is a notable convenience.

Worth knowing

  • Numerous reviews highlight poor room cleanliness, including unhygienic bedding, mold, cockroaches, and unclean bathrooms.
  • Rooms are frequently described as small, cramped, and poorly ventilated, with some containing structural obstructions like pillars.
  • Air conditioning issues are common, with guests reporting ineffective cooling and inconsistent availability.
  • Location is criticized for being inconvenient, with limited nearby shops and restaurants, and some rooms facing noise from construction.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Room service
  • Pool
  • Air conditioning
  • Kitchen

Common questions

Is the hotel's breakfast well-regarded by guests?

Yes, guests frequently praise the breakfast at Hotel Grand Residency, noting the tasty food and reasonable pricing, with 17 positive mentions and no negative feedback about breakfast in the reviews.

What are the main issues guests report with the rooms?

Guests commonly report issues with room cleanliness, including unhygienic bedding, mold, cockroaches, and unclean bathrooms. Rooms are also described as small, poorly ventilated, and some have structural obstructions like pillars.

How is the service quality at the hotel?

The service quality is generally praised by guests, with 72 positive mentions compared to 32 negative ones. Many guests highlight the helpful and courteous interactions with the staff.

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