Grand Luxxe at Vidanta Nuevo Nayarit
Grand Luxxe at Vidanta Nuevo Nayarit, Boulevard Riviera Nayarit 254, 63735 Las Jarretaderas, Nay., Mexico
Gumo's take
Grand Luxxe at Vidanta Nuevo Nayarit is a world-class luxury resort known for its AAA Five-Diamond status, offering an indulgent and upscale experience with extensive amenities such as multiple pools, award-winning spas, and a wide variety of dining options. Located along the Ameca River and near the beach, it is ideal for travelers seeking a lavish, family-friendly vacation with a focus on comfort and entertainment. While the resort is praised for its spacious, clean rooms and exceptional staff, some guests have noted issues with check-in processes, inconsistent service, and high costs.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Spacious, clean rooms with high-end amenities such as blackout curtains, soundproofing, and private balconies
- Extensive on-site facilities including 15 outdoor pools, three golf courses, a state-of-the-art gym, and multiple spas
- Exceptional staff service with many guests praising the attentiveness and helpfulness of the concierge and other personnel
- Convenient location with easy access to beaches, nearby attractions, and a variety of on-site dining and entertainment options
Worth knowing
- Lengthy and sometimes disorganized check-in and check-out processes, with reports of lost reservations and long waits for luggage
- High costs and hidden fees, including expensive food and activity pricing, which some guests found unreasonable
- Inconsistent service quality, with some guests reporting lapses in customer service and communication between departments
Common questions
What are the key strengths of Grand Luxxe at Vidanta Nuevo Nayarit?
The hotel offers spacious, clean rooms with high-end amenities like blackout curtains and private balconies, along with extensive on-site facilities such as 15 outdoor pools, three golf courses, a state-of-the-art gym, and multiple award-winning spas. The staff is also highly praised for their attentiveness and helpfulness.
Are there any common issues guests have reported with the hotel?
Some guests have noted issues with the check-in and check-out processes, including long waits and disorganization. Additionally, there are reports of inconsistent service quality and high costs, including expensive food and activity pricing with potential hidden fees.
What kind of location does the hotel offer?
Grand Luxxe at Vidanta Nuevo Nayarit is located along the Ameca River and near the beach, providing convenient access to natural beauty and nearby attractions, making it ideal for a luxurious and family-friendly vacation.