The Fern Residency Jodhpur, Series by Marriott

The Fern Residency Jodhpur, Series by Marriott, 411-A, Hemu Kalani Marg, Subhash Chowk, Ratanada, Jodhpur, Rajasthan 324001

4-star property 4.1 · 5,508 reviews analysed
The Fern Residency Jodhpur, Series by Marriott – photo 1
The Fern Residency Jodhpur, Series by Marriott – photo 2
The Fern Residency Jodhpur, Series by Marriott – photo 3
The Fern Residency Jodhpur, Series by Marriott – photo 4

Gumo's take

The Fern Residency Jodhpur, Series by Marriott is a 4-star hotel known for its strong hospitality and service, particularly from its housekeeping and front office teams. Guests frequently praise the cleanliness and care of the rooms, as well as the friendly and helpful nature of staff like Mr. Hiraram and Bunty Bhati. The hotel offers a range of amenities including an outdoor pool, a fitness center, and multiple dining options, including a restaurant led by Chef Ram Bahadur. While the property is centrally located and convenient for exploring Jodhpur, some guests have noted issues with room ventilation, bathroom conditions, and inconsistent service quality.

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How guests rate it

Location
85
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Outstanding service from housekeeping and front office staff, with specific mentions of Mr. Hiraram and Bunty Bhati for their attentiveness and care.
  • High-quality dining experience, with Chef Ram Bahadur and his team praised for delicious food and exceptional service.
  • Strong location within the city center, offering easy access to major attractions like Ghanta Ghar and Umaid Bhawan Palace.

Worth knowing

  • Issues with room ventilation and bathroom maintenance, including complaints about hot water and poor air circulation.
  • Some guests reported inconsistent service quality, including delays in room service and unresponsive staff during check-in and check-out.
  • Facility shortcomings such as an unclean pool and outdated gym equipment, with one guest noting the gym was 'hot and uncomfortable to use.'

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Breakfast (extra charge)
  • Breakfast buffet
  • Full-service laundry
  • Gift shop
  • Housekeeping (daily)
  • Outdoor pool
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

What are the main strengths of The Fern Residency Jodhpur, Series by Marriott?

The hotel is known for outstanding service from housekeeping and front office staff, with specific praise for Mr. Hiraram and Bunty Bhati. It also offers a high-quality dining experience led by Chef Ram Bahadur and is centrally located for easy access to Jodhpur's major attractions.

Are there any notable issues with the hotel's facilities?

Some guests have reported issues with room ventilation, bathroom conditions, and inconsistent service quality. The pool has also been noted as unclean, and the gym is described as outdated and uncomfortable in some cases.

How is the hotel's location in relation to Jodhpur's main attractions?

The hotel is centrally located, offering easy access to major attractions like Ghanta Ghar and Umaid Bhawan Palace. It is approximately 9 minutes by car from Ghanta Ghar and 10 minutes from Jodhpur Airport.

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