Lemon Grass Resort

Lemon Grass Resort, Mohan Chatti, Neelkanth Road, Jogiyana, Rishikesh, Uttarakhand 249304

3.8 · 273 reviews analysed
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Gumo's take

Lemon Grass Resort in Jogiyana, Rishikesh, is a riverside property known for its scenic views and proximity to nature, particularly appealing to travelers seeking a peaceful retreat or a weekend getaway. While some guests praise the breakfast, ambiance, and swimming pool, others report significant issues with cleanliness, staff behavior, and food quality. The resort is best suited for those prioritizing location and ambiance over consistent service and hygiene.

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How guests rate it

Location
78
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
52

What guests love

  • Scenic location by the river with views of the surrounding valley, praised for its peaceful and natural ambiance.
  • Swimming pool with sections for both adults and children, noted as a highlight by some guests.
  • Breakfast is consistently praised for its quality and variety.

Worth knowing

  • Multiple reports of poor hygiene in rooms, bathrooms, and the kitchen, including unclean toilet seats, dirty utensils, and unhygienic food preparation.
  • Staff behavior is frequently criticized as unprofessional, rude, or unresponsive, with some guests describing interactions as arrogant or dismissive.
  • Food quality is a recurring concern, with complaints about taste, presentation, and unhygienic handling.
  • Some guests report misleading marketing, including false promises about facilities and amenities.

Common questions

Is the breakfast at Lemon Grass Resort good?

Yes, the breakfast at Lemon Grass Resort is consistently praised for its quality and variety, making it a highlight for many guests.

What are the main issues guests report about the hotel?

Guests frequently report issues with cleanliness in rooms, bathrooms, and the kitchen, as well as unprofessional and rude staff behavior, and poor food quality in some cases.

Is Lemon Grass Resort suitable for families?

Some guests praise the resort for family stays, but others report mixed experiences. While the ambiance and location are family-friendly, there are reports of cleanliness and service issues that may affect the experience.