KSL Resort Johor Bahru City Centre
KSL Resort Johor Bahru City Centre, 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru, Johor, Malaysia
Gumo's take
KSL Hotel & Resort in Johor Bahru is a family-friendly, 4-star integrated resort known for its convenient location above the KSL City Mall, offering a wide range of accommodations and entertainment options. It is best suited for families, shoppers, and travelers seeking a budget-friendly stay with access to dining, shopping, and recreational facilities. While the hotel is praised for its friendly and helpful staff, spacious rooms, and proximity to attractions, some guests have reported issues with room maintenance, inconsistent amenities, and subpar cleanliness in certain areas.
Get your personal match score
Run a live research on KSL Resort Johor Bahru City Centre — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 90
- Facilities
- 70
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 75
What guests love
- Convenient location integrated with KSL City Mall, offering easy access to shopping, dining, and entertainment.
- Friendly and helpful staff, with several guests highlighting exceptional service from specific team members.
- Spacious and clean rooms with modern amenities such as flat-screen TVs, air conditioning, and in-room safes.
Worth knowing
- Inconsistent room quality and maintenance issues, including faulty air conditioning, non-functional bidets, and poor drainage in bathrooms.
- Some guests reported poor Wi-Fi performance and noisy environments due to thin walls and proximity to event spaces.
- Limited food options and hygiene concerns in certain dining areas, with some guests experiencing food-related discomfort.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Wading pool
- Hot tub
- Fitness center
- Sauna
- Business center
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Accessible
Common questions
Is KSL Hotel & Resort family-friendly and pet-friendly?
Yes, KSL Hotel & Resort is family-friendly and also pet-friendly, making it a suitable option for travelers with children or pets.
What are the main amenities offered at KSL Hotel & Resort?
The hotel offers free Wi-Fi, an outdoor pool, hot tub, parking, room service, a business centre, laundry service, and access to KSL City Mall for shopping and dining.
Are there any reported issues with the hotel's facilities?
Yes, some guests have reported issues such as inconsistent room maintenance, faulty air conditioning, poor Wi-Fi performance, and hygiene concerns in certain dining areas.
People also searched for
New York Hotel
Johor Bahru
★ 3.8 (3,848 reviews analysed)
New York Hotel in Johor Bahru is a mid-range hotel known for its convenient location near popular attractions and…
LEGOLAND Hotel Malaysia
Johor Bahru
★ 4.4 (3,299 reviews analysed)
Legoland Hotel Malaysia is a family-friendly, LEGO-themed hotel located adjacent to Legoland Malaysia, offering…
Nex Hotel
Johor Bahru
★ 3.7 (239 reviews analysed)
Nex Hotel Johor Bahru is a budget-friendly accommodation option ideal for short stays or travelers seeking a simple…
Goritta
Johor Bahru
★ 4.8 (75 reviews analysed)
Goritta in Johor Bahru is a premier outdoor lifestyle and camping gear store that offers a unique and immersive…