West Hong Kong
West Hong Kong, 39 Wai Ching St, Jordan, Hong Kong
Gumo's take
West Hong Kong in Jordan is a budget-friendly hotel known for its convenient location near major transportation hubs like West Kowloon Station, Austin MTR, and Kowloon Station. It appeals to travelers prioritizing accessibility over luxury, offering spacious rooms by Hong Kong standards and proximity to shopping, dining, and transit options. While the hotel is praised for its location and affordability, recurring complaints about cleanliness, outdated facilities, and inconsistent service suggest it is best suited for short stays or budget-conscious visitors.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Excellent location near multiple MTR stations and transportation hubs, including West Kowloon Station for high-speed rail to China.
- Rooms are described as spacious for Hong Kong standards, with some guests noting the availability of family suites and extra sleeping space.
- Staff is generally described as helpful and responsive, particularly in handling guest requests and lost items.
Worth knowing
- Recurring complaints about cleanliness, including dirty carpets, mold in bathrooms, and poor room hygiene.
- Outdated and poorly maintained facilities, such as old shower mixers, broken locks, and malfunctioning air conditioning.
- Inconsistent service quality, with some guests reporting unhelpful or unfriendly front desk staff.
- Noise issues and poor soundproofing, with guests hearing neighbors and other disturbances.
Amenities
- Wi-Fi
- Air conditioning
- Restaurant
- Smoke-free property
- Kid-friendly
- No fitness center
- No spa
- No pets
- Front desk
- Full-service laundry
- No pools
- Accessible
Common questions
Is West Hong Kong in Jordan a good choice for someone looking for a centrally located hotel with easy access to transportation?
Yes, West Hong Kong is known for its excellent location near major transportation hubs such as West Kowloon Station, Austin MTR, and Kowloon Station, making it convenient for travelers who prioritize accessibility.
What are the main concerns guests have about the hotel's condition and service?
Guests have reported recurring issues with cleanliness, including dirty carpets and mold in bathrooms, as well as outdated facilities like broken locks and malfunctioning air conditioning. Some also noted inconsistent service quality from the front desk staff.
Are the rooms at West Hong Kong in Jordan considered spacious for Hong Kong standards?
Yes, the rooms are described as spacious for Hong Kong standards, with some guests mentioning the availability of family suites and extra sleeping space, which is a notable advantage for budget-conscious travelers.
