The Square - Novotel Mumbai Juhu Beach
The Square - Novotel Mumbai Juhu Beach, Novotel Hotel, Juhu Beach, Balraj Sahani Marg, Juhu, Juhu, Mumbai, Maharashtra 400049
Gumo's take
The Square - Novotel Mumbai Juhu Beach is a 24-hour dining destination known for its diverse buffet and à la carte options, particularly Indian and global cuisines. It is well-regarded for its warm hospitality and attentive service, with many guests praising staff members like Balakrishna, Sami, and Jeet for their exceptional care. The restaurant is ideal for families, couples, and special occasions, offering a wide variety of food and a pleasant ambiance. However, some guests have reported inconsistencies in food quality and service, especially during peak hours or for à la carte orders.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 78
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 75
What guests love
- Outstanding service from staff members like Balakrishna, Sami, and Jeet, who are frequently praised for their attentiveness and friendliness.
- Diverse and high-quality buffet options, including Indian, Continental, Chinese, and Mexican cuisines, with live counters for dishes like pasta and dosa.
- 24-hour dining service, making it a convenient option for late-night meals or early breakfasts.
Worth knowing
- Inconsistent food quality, with some guests reporting stale or poorly prepared dishes, especially in salads, chutneys, and certain main courses.
- Slow service for à la carte orders, with some guests noting long wait times and unresponsiveness from staff.
- Issues with internal coordination and complaint resolution, including misplaced documents and unresolved billing errors.
Common questions
Does the hotel offer 24-hour dining?
Yes, The Square - Novotel Mumbai Juhu Beach offers 24-hour dining, making it a convenient option for late-night meals or early breakfasts.
What types of cuisine are available at the hotel?
The hotel offers a diverse range of cuisines, including Indian, Continental, Chinese, and Mexican, with live counters for dishes like pasta and dosa.
Are there any reported issues with the food or service?
Some guests have reported inconsistencies in food quality, particularly with salads, chutneys, and certain main courses, and noted slow service for à la carte orders during peak hours.