Hotel Park Residency
Hotel Park Residency, Seaport - Airport Rd, near Civil Station, Echamuku, Kakkanad, Kerala 682030
Gumo's take
Hotel Park Residency is a mid-range hotel in Kakkanad known for its indoor pool, two restaurants, and complimentary breakfast. It appeals to budget-conscious travelers and business guests due to its convenient location and basic amenities. While some guests praise the cleanliness of rooms and the helpfulness of certain staff members, others report significant issues with maintenance, service quality, and unprofessional behavior from staff. The hotel's reputation is mixed, with a 3.9/5 Google rating, but many reviews highlight inconsistencies in experience.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 55
- Staff & Service
- 48
- Room Comfort & Cleanliness
- 58
What guests love
- Complimentary breakfast and parking are appreciated by many guests.
- Rooms are generally described as clean and well-maintained, with some guests noting a 'terrific room' experience.
- The hotel's location is convenient, with nearby dining options and accessibility to major roads.
Worth knowing
- Multiple guests report poor service from staff, including rude behavior, unresponsiveness, and unprofessionalism, particularly at the front desk and in the bar.
- Maintenance issues are common, including non-functional AC, broken appliances, and poor room cleanliness (e.g., moldy bathrooms, unclean towels).
- Facilities like the swimming pool are often under maintenance or unavailable, and the bar is criticized for poor hygiene and slow service.
- Noise from nearby areas (e.g., a disco on the 6th floor) and construction work disrupts guest comfort.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Fitness center
- Accessible
- Air conditioning
Common questions
Is breakfast included at Hotel Park Residency?
Yes, complimentary breakfast is included for guests, and it is often praised for its buffet options and quality.
What are the common issues guests report with the hotel's service?
Some guests have reported poor service from staff, including rude behavior, unresponsiveness, and unprofessionalism, particularly at the front desk and in the bar.
Does the hotel have a fitness center?
Yes, Hotel Park Residency has a fitness center, which is a rare feature in the area and has received positive feedback from guests.
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