Golden Kuensel Resort and Spa Best Hotel In Kalimpong
Golden Kuensel Resort and Spa Best Hotel In Kalimpong, Deolo, Kalimpong, Dalapchan Ridge Reserve Forest, West Bengal 734301
Gumo's take
Golden Kuensel Resort and Spa is a highly-rated hotel in Kalimpong, known for its cleanliness, spacious rooms with mountain views, and warm, attentive service. It is particularly praised for its peaceful, scenic location near Deolo and Buddha Park, making it ideal for travelers seeking a tranquil retreat. Guests frequently highlight the exceptional hospitality of the staff, including the manager Mr. Sanjay Bhattacharjee, and the quality of the food, which is often described as customized and flavorful. The hotel is especially recommended for family stays and those looking to enjoy the natural beauty of the region.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean rooms with mountain views and balconies, often described as 'breathtaking' and 'spacious'.
- Exceptional staff service, with multiple guests praising the manager Mr. Sanjay Bhattacharjee and staff like Sandeep, Sheetal, and Sanju for their kindness and attentiveness.
- High-quality, customizable food, especially appreciated for accommodating children and dietary preferences.
Worth knowing
- Some guests reported inconsistent food quality and occasional menu unavailability, with one review noting 'worst food taste' and overpricing.
- A few negative reviews mentioned issues with power cuts, poor cellular network, and slow Wi-Fi, affecting convenience.
- One guest reported a negative experience with the manager's behavior, describing him as 'rude' and 'unprofessional'.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pet-friendly (free)
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Parking (free)
- Local shuttle
- Accessible
- Kitchen in some rooms
Common questions
What are the key features of the rooms at Golden Kuensel Resort and Spa?
The rooms at Golden Kuensel Resort and Spa are spacious, clean, and offer mountain views, often described as 'breathtaking.' Many rooms also feature balconies, enhancing the scenic experience for guests.
What do guests say about the food and service at the hotel?
Guests frequently praise the hotel's food for being flavorful and customizable, especially accommodating children and dietary preferences. The staff, including the manager Mr. Sanjay Bhattacharjee and others like Sandeep, Sheetal, and Sanju, are noted for their warm and attentive service.
Are there any potential issues or limitations to be aware of before booking?
Some guests have reported occasional issues such as inconsistent food quality, power cuts, and slow Wi-Fi. Additionally, there was one report of the manager being described as 'rude' and 'unprofessional,' though this appears to be an isolated incident.
