Club Mahindra Resort - Kandaghat, Himachal Pradesh
Club Mahindra Resort - Kandaghat, Himachal Pradesh, Kalka Shimla Highway, Shimla Hills, Dist Solan, Kandaghat, Himachal Pradesh 173215
Gumo's take
Club Mahindra Resort - Kandaghat is a sprawling 5-star property nestled in the mountains of Himachal Pradesh, known for its serene atmosphere, spacious accommodations, and mountain views. It is particularly popular with families and wellness-focused travelers, offering a range of indoor and outdoor activities like paintball and a Happy Hub for children. While the property is praised for its food and service, some guests have highlighted inconsistencies in service quality and delays in room allocation.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious and well-maintained rooms with mountain views, especially in the newer blocks.
- High-quality food and dining experiences, with special attention to dietary preferences and family-friendly options.
- Well-manicured outdoor areas and recreational activities like paintball and Happy Hub for children.
Worth knowing
- Inconsistent service quality, with reports of unresponsive or rude staff, particularly in dining and check-in processes.
- Delays in room allocation and check-in, leading to guest dissatisfaction.
- Some amenities like Wi-Fi and in-room facilities reported as non-functional or missing.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Accessible
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Does the hotel have good food options, especially for families?
Yes, the hotel is praised for its high-quality food and dining experiences, with special attention to dietary preferences and family-friendly options. Guests have particularly liked the breakfast buffet and the Dhaba, which is mentioned frequently in reviews.
Are there recreational activities for children at the hotel?
Yes, the hotel offers a Happy Hub for children and other recreational activities like paintball, making it a popular choice for family travelers. Paintball is specifically mentioned 13 times in guest reviews, indicating its popularity.
Is there a problem with check-in or room allocation at the hotel?
Some guests have reported delays in room allocation and check-in, which has led to dissatisfaction. Additionally, there have been reports of inconsistent service quality, particularly in the dining and check-in processes.