Jaisalmer Desert Resort
Jaisalmer Desert Resort, Sand Dunes Parking, Lakhmana Road, Jaisalmer - Sam - Dhanana Rd, near Sam, Rajasthan 345001
Gumo's take
Jaisalmer Desert Resort is a budget-friendly desert camp located near Sam Sand Dunes, offering a mix of traditional Rajasthani culture and desert activities such as jeep and camel safaris. It is particularly popular for its cultural programs, including folk dance and music, and its breakfast buffet. The resort is best suited for travelers seeking an affordable desert experience with a focus on adventure and local culture. While many guests praise the staff's helpfulness and the overall atmosphere, others have raised concerns about cleanliness, overpricing, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Positive sentiment around staff service, with many guests praising the helpfulness and friendliness of the staff, including specific mentions of Mr. Priyanshu Pathak, Mr. Yaseen, and Mr. Alam Khan.
- Highly appreciated cultural programs, including folk dance and music, which are described as authentic and enjoyable by many guests.
- Affordable desert safari packages and proximity to Sam Sand Dunes, making it a popular choice for budget-conscious travelers.
Worth knowing
- Multiple negative reviews highlight issues with cleanliness, including dirty tents, smelly bathrooms, and poor hygiene in rooms and common areas.
- Complaints about overpricing for services and activities, particularly jeep and camel safaris, with guests reporting being charged 2-3 times the market rate.
- Inconsistent food quality, with some guests describing meals as cold, tasteless, or poorly served, despite others praising the breakfast and dinner buffets.
- Some guests reported poor service behavior, including rude and unresponsive staff, and issues with room amenities such as lack of hot water and lighting.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Pool
- Doctor on call
- Accessible
- Accessible parking
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning in some rooms
- Coffee maker
Common questions
What are the main activities and cultural experiences offered at Jaisalmer Desert Resort?
The resort offers desert activities such as jeep and camel safaris, and is known for its authentic cultural programs, including folk dance and music performances, which are highly appreciated by guests.
What do guests commonly say about the staff and service at the resort?
Most guests praise the staff for being helpful and friendly, with specific mentions of Mr. Priyanshu Pathak, Mr. Yaseen, and Mr. Alam Khan. However, a few reviews mention inconsistent service behavior and unresponsiveness.
What are the common concerns guests have about the cleanliness of the resort?
Some guests have raised concerns about cleanliness, including dirty tents, smelly bathrooms, and poor hygiene in rooms and common areas, despite the hotel having daily housekeeping and turndown service.