HOMANSH GALAXY HOTEL

HOMANSH GALAXY HOTEL, Mall Rd, Kursawan, Downtown, Kanpur, Uttar Pradesh 208001

4.2 · 341 reviews analysed
HOMANSH GALAXY HOTEL – photo 1
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Gumo's take

HOMANSH GALAXY HOTEL in Kanpur is a mid-range hotel known for its convenient location and generally helpful staff, particularly praised for its service and room service. While the hotel has a decent number of positive reviews, it also faces consistent criticism regarding cleanliness, especially in bathrooms, and inconsistent service from certain staff members. It is a good option for travelers seeking proximity to local attractions and a basic, no-frills stay, though guests should be prepared for occasional lapses in maintenance and hygiene.

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How guests rate it

Location
85
Facilities
68
Staff & Service
74
Room Comfort & Cleanliness
62

What guests love

  • Helpful and responsive staff, especially at the front desk, with some guests mentioning specific staff members like Rishabh and Mr. Ganesh Shukla for their assistance.
  • Convenient location, within walking distance to major attractions like Phool Bagh and Tapeshwari Devi Mandir, and close to public transit.
  • Spacious rooms and decent room service, with some guests noting upgrades and a generally comfortable stay.

Worth knowing

  • Bathroom cleanliness is a recurring issue, with many guests reporting unhygienic conditions, broken fixtures, and poor maintenance.
  • Inconsistent service quality, with some staff members described as rude or unprofessional, particularly at night or during peak hours.
  • Issues with basic amenities and room maintenance, such as non-working TVs, broken AC remotes, and lack of essential items like towels or drinking water.
  • Breakfast and dining experiences are mixed, with some guests reporting limited options, poor food quality, and unhygienic service.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping (daily)
  • Air conditioning

Common questions

Is the hotel's location convenient for visiting local attractions?

Yes, HOMANSH GALAXY HOTEL is within walking distance to major attractions like Phool Bagh and Tapeshwari Devi Mandir, and it is only a 4-minute walk from the nearest public transit.

How is the service quality at the hotel?

The service is generally praised, especially by the front desk staff like Rishabh and Mr. Ganesh Shukla. However, there are reports of inconsistent service, particularly at night or during peak hours, with some staff being described as unprofessional.

Are there any recurring issues with cleanliness or maintenance?

Yes, bathroom cleanliness is a recurring issue with reports of unhygienic conditions and broken fixtures. Some guests also noted problems with room maintenance, such as non-working TVs and broken AC remotes.

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