HOMANSH GALAXY HOTEL
HOMANSH GALAXY HOTEL, Mall Rd, Kursawan, Downtown, Kanpur, Uttar Pradesh 208001
Gumo's take
HOMANSH GALAXY HOTEL in Kanpur is a mid-range hotel that offers a mix of positive and negative guest experiences. While it is praised for its prime location and some instances of excellent staff service, it also faces recurring complaints about cleanliness, room maintenance, and inconsistent amenities. The hotel appears to be a decent option for budget-conscious travelers who prioritize location and are willing to tolerate occasional service or maintenance issues.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Prime location, with guests frequently mentioning its convenience and proximity to local amenities.
- Some staff members, such as Mr. Ganesh Shukla, Rohit Kumar, and Mr. Sharam, are highlighted for their professionalism and helpfulness.
- Rooms are generally spacious, with some guests noting the comfort of the beds and the cleanliness of the rooms during their stay.
Worth knowing
- Recurring complaints about poor room cleanliness, including dirty bathrooms, broken fixtures, and unhygienic conditions.
- Inconsistent service quality, with reports of unresponsive or rude staff, especially during late-night hours.
- Issues with amenities such as non-functional TVs, broken AC remotes, and missing basic items like towels and toiletries.
- Inconsistent room quality for the same category, with some guests reporting significant differences in size and condition.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Accessible parking
- English
- Hindi
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Air conditioning
Common questions
Is the hotel's location convenient for travelers?
Yes, the hotel is praised for its prime location and proximity to local amenities, making it convenient for travelers.
Can I expect consistent room quality and cleanliness?
No, there are recurring complaints about poor room cleanliness, including dirty bathrooms and broken fixtures, and inconsistent room quality for the same category.
How is the staff service at HOMANSH GALAXY HOTEL?
Service is inconsistent; while some staff members like Mr. Ganesh Shukla and Rohit Kumar are praised for their professionalism, others have been reported as unresponsive or rude, especially during late-night hours.
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