Hotel Solitaire Inn - Best Hotel

Hotel Solitaire Inn - Best Hotel, 117/K/28, Moti Vihar Society, Sarvodaya Nagar, Kanpur, Uttar Pradesh 208025

3-star property 3.7 · 787 reviews analysed
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Gumo's take

Hotel Solitaire Inn - Best Hotel is a modest budget hotel in Kanpur catering primarily to Indian nationals. It offers basic amenities like air conditioning, Wi-Fi, and a pool, but its infrastructure and cleanliness are frequently criticized. While the location is convenient, with proximity to the JK Temple and public transit, the hotel struggles with consistent service and room maintenance. Some guests praise the helpfulness of staff like Mr. Mayank Pandey, but many report issues with unclean rooms, malfunctioning facilities, and poor communication.

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How guests rate it

Location
72
Facilities
48
Staff & Service
58
Room Comfort & Cleanliness
42

What guests love

  • Helpful and friendly staff, particularly Mr. Mayank Pandey, who is noted for his empathy and support during guest interactions.
  • Convenient location, with a 4-minute drive to the JK Temple and a 13-minute walk to public transit.

Worth knowing

  • Rooms are frequently described as dirty, small, and poorly maintained, with issues like broken AC, unclean bathrooms, and malfunctioning locks.
  • Poor service from some staff members, including rude behavior, unprofessionalism, and failure to address guest complaints.
  • Facilities such as the geyser, taps, and telephones are often reported as non-functional or in disrepair.
  • Overpriced for the quality of service and amenities provided, with many guests feeling the hotel does not deliver value for money.

Amenities

  • Wi-Fi (free)
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Air conditioning
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. Many guests report that rooms are often dirty, with unclean bathrooms and malfunctioning facilities, though some note positive interactions with staff like Mr. Mayank Pandey who assist with guest concerns.

What are the main amenities available at Hotel Solitaire Inn?

The hotel offers amenities such as free Wi-Fi, air conditioning, 24-hour room service, a private bathroom, and daily housekeeping. Additional services include a doctor on call, baggage storage, and an elevator.

How is the location of Hotel Solitaire Inn in Kanpur?

The hotel is conveniently located, with a 4-minute drive to the JK Temple and a 13-minute walk to the nearest public transit, making it easy for guests to explore the city and commute.

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