The Gagan Plaza Hotel
The Gagan Plaza Hotel, 63/6, Mall Rd, Murray Company Bridge, Mirpur, Kanpur, Uttar Pradesh 208001
Gumo's take
The Gagan Plaza Hotel in Kanpur is a mid-range property known for its proximity to the railway station and nearby attractions like Phool Bagh and Tapeshwari Devi Mandir. It offers a restaurant and bar, which are notable amenities in an area where such features are rare. While some guests praise the staff's helpfulness and the hotel's recent renovations, others report recurring issues like poor cleanliness, pest problems, and inconsistent service. The hotel is popular for events and weddings, with a functional banquet hall and good parking facilities.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Proximity to Kanpur Central Railway Station and nearby attractions like Phool Bagh and Tapeshwari Devi Mandir
- Functional banquet hall and parking space, making it suitable for events and weddings
- Staff members like Mr. Anas, Mr. Amit Srivastava, and Dheeraj ji are frequently mentioned for their helpful and courteous behavior
Worth knowing
- Persistent cleanliness issues, including reports of bedbugs, cockroaches, and unpleasant odors in rooms
- Unreliable air conditioning and heating systems, with some guests reporting no remote controls or malfunctioning units
- Inconsistent service quality, with some staff members described as rude, unprofessional, or unresponsive to guest needs
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is there a restaurant or bar available at The Gagan Plaza Hotel?
Yes, The Gagan Plaza Hotel has a restaurant and a bar, which are notable amenities in the area. The hotel is one of the few in the vicinity with these dining options.
How is the service quality at The Gagan Plaza Hotel?
Service quality is mixed. While some guests praise the helpfulness of staff like Mr. Anas and Mr. Amit Srivastava, others report inconsistent service with some staff being unprofessional or unresponsive. Overall, service is mentioned frequently in reviews, with 166 positive and 125 negative mentions.
What are the cleanliness issues reported at The Gagan Plaza Hotel?
Some guests have reported persistent cleanliness issues, including bedbugs, cockroaches, and unpleasant odors in rooms. These problems are mentioned in 57 negative reviews, indicating a notable concern for cleanliness at the hotel.
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