The Pristine Hotel

The Pristine Hotel, 111/18 A, GT Rd, Harsh Nagar, Kanpur, Uttar Pradesh 208012

4.4 · 2,089 reviews analysed
The Pristine Hotel – photo 1
The Pristine Hotel – photo 2
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Gumo's take

The Pristine Hotel in Kanpur is a sophisticated property known for its rooftop pool, spa, and lake views, offering a blend of luxury and convenience. It is particularly praised for its dining experience, especially at the Tamarind restaurant, and for its attentive, personalized service from staff like Mukesh Kumar and Shubham. The hotel is well-suited for families, couples, and business travelers, with amenities like 24-hour room service, a fitness center, and proximity to local attractions like Moti Jheel. While the overall experience is largely positive, some guests have noted inconsistencies in service and cleanliness.

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How guests rate it

Location
75
Facilities
80
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Exceptional dining experience at Tamarind, with multiple reviews praising the food quality and service from staff like Mukesh Kumar.
  • Highly responsive and courteous housekeeping staff, with specific mentions of Kanchan Mishra and Sandeep for maintaining cleanliness.
  • Well-maintained rooms with modern amenities, including coffee makers, refrigerators, and comfortable beds.

Worth knowing

  • Inconsistent service quality, with some guests reporting slow response times, unhelpful staff, and poor communication.
  • Issues with cleanliness in some rooms, including unclean surfaces, bad odors, and lack of timely replenishment of toiletries.
  • Noise disturbances during weekends and late at night, affecting the overall tranquility of the stay.
  • Some guests found the food at the buffet to be subpar and overpriced, with complaints about taste and presentation.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Nightclub
  • Boutique shopping
  • Kid-friendly
  • Outdoor pool
  • Adult-only pool
  • Hot tub
  • Parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar in some rooms

Common questions

Does The Pristine Hotel offer 24-hour room service?

Yes, The Pristine Hotel is one of the few hotels in the area with 24-hour room service, making it convenient for guests at any time of the day or night.

What are the dining options available at The Pristine Hotel?

The hotel features the Tamarind restaurant, which is highly praised for its food quality and service. Additionally, there is a casual restaurant offering a dinner buffet, though some guests have noted that the buffet can be overpriced and of lower quality.

Is the hotel suitable for families and couples?

Yes, The Pristine Hotel is well-suited for families and couples, with modern amenities in the rooms, proximity to local attractions like Moti Jheel, and a tranquil atmosphere enhanced by its rooftop pool and spa.

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