Firefly Resort

Firefly Resort, Devikolam, Kanthalloor-Perumala Road, opposite Karikkulam Road, Kanthalloor, Kerala 685620

4.7 · 730 reviews analysed
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Gumo's take

Firefly Resort in Kanthalloor is a peaceful, family-friendly retreat known for its serene natural surroundings, warm hospitality, and memorable campfire and barbecue experiences. Guests frequently praise the friendly and attentive staff, clean and spacious rooms, and the overall tranquil atmosphere. The resort is particularly popular for family stays and special occasions like New Year celebrations, where the campfire and fireworks are highlights. While the location is remote and the climate is cool and pleasant, some guests have noted that room amenities and maintenance could be improved to match the pricing.

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How guests rate it

Location
90
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service with many guests highlighting the friendliness, helpfulness, and attentiveness of the team, including Mr. Juno and Mr. Jayaram.
  • Popular campfire and barbecue experiences, especially during special events like New Year's Eve, which guests describe as unforgettable.
  • Clean and well-maintained rooms with positive mentions of spaciousness and comfort, particularly in family and cottage-style accommodations.

Worth knowing

  • Some guests reported issues with room amenities, including insufficient towels, cold water, and outdated or poorly maintained facilities.
  • A few reviews mention that the food service could be improved, particularly in terms of hot water availability for bathrooms and room service efficiency.
  • The remote location, while praised for its tranquility, may not suit guests seeking easy access to urban amenities.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Activities for kids
  • Parking (free)
  • Local shuttle
  • Not accessible
  • Kitchen in some rooms

Common questions

What are the standout features of Firefly Resort that guests frequently praise?

Guests frequently praise the exceptional service from the friendly and attentive staff, the popular campfire and barbecue experiences, and the clean, spacious rooms. The tranquil atmosphere and memorable events like New Year's Eve celebrations are also highly appreciated.

Are there any limitations or issues guests have reported about the resort?

Some guests have noted issues with room amenities, such as insufficient towels, cold water, and outdated facilities. Additionally, a few reviews mention that the food service and bathroom hot water availability could be improved.

Is Firefly Resort suitable for families, and what amenities are available for them?

Yes, Firefly Resort is family-friendly and offers spacious family and cottage-style accommodations, along with activities for kids. The resort also provides a 24-hour front desk, free parking, and a restaurant, making it convenient for family stays.

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