Discover Resort Khandala
SNo 176a, Discover Resort Khandala, Plot No 5, Old Mumbai - Pune Hwy, next to Tata Guest House, Arsiwalla Villa, Khandala, Lonavala, Maharashtra 410401
Gumo's take
Discover Resort Khandala is a mid-range resort that offers a mix of serene hillside ambiance and recreational activities, making it suitable for families, group events, and weddings. While praised for its spacious rooms, clean swimming pool, and diverse food options, the hotel has faced recurring issues with hygiene, pest control, and food safety. Positive reviews highlight the helpful and attentive staff, especially individuals like Shankar and Uzair, and the resort's ability to accommodate large groups with organized entertainment and dining. However, negative feedback often centers on cockroach infestations, poor food hygiene leading to illness, and inconsistent maintenance of facilities.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 65
What guests love
- Helpful and attentive staff, particularly highlighted for their responsiveness and hospitality, including individuals like Shankar and Uzair.
- Well-organized entertainment and activities for families and groups, including magic shows, karaoke, and DJ nights.
- Spacious and clean swimming pool with kid-friendly features, often praised for its maintenance and ambiance.
Worth knowing
- Recurring hygiene and pest control issues, including cockroach infestations in rooms and bathrooms.
- Food safety concerns, with multiple reports of guests falling ill after meals, indicating lapses in kitchen hygiene.
- Inconsistent maintenance of facilities, such as non-functional air conditioning and outdated indoor games.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Checks
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Pool
- Hot tub
- Fitness center
- Spa
- Pet-friendly (free)
Common questions
Is the hotel suitable for families with children?
Yes, Discover Resort Khandala is family-friendly, offering spacious rooms, a clean and kid-friendly swimming pool, and organized entertainment like magic shows and karaoke nights, making it a popular choice for family stays.
What are the common concerns regarding the hotel's hygiene and food safety?
The hotel has faced recurring issues with cockroach infestations in rooms and bathrooms, as well as food safety concerns, with multiple reports of guests falling ill after meals, indicating lapses in kitchen hygiene.
How is the service quality at Discover Resort Khandala?
The service quality is generally praised, with 288 positive mentions of helpful and attentive staff, particularly individuals like Shankar and Uzair, and only 26 negative comments, indicating a strong overall hospitality experience.