Hill Rock Resort & Villa, Neral - Karjat

Hill Rock Resort & Villa, Neral - Karjat, Samir Farms No. 1646 Jite Village, Karjat Jite Village, Karjat - Neral Rd, Karjat, Maharashtra 410101

4.7 · 2,118 reviews analysed
Hill Rock Resort & Villa, Neral - Karjat – photo 1
Hill Rock Resort & Villa, Neral - Karjat – photo 2
Hill Rock Resort & Villa, Neral - Karjat – photo 3
Hill Rock Resort & Villa, Neral - Karjat – photo 4

Gumo's take

Hill Rock Resort & Villa in Karjat is a highly-rated retreat known for its exceptional service, spacious accommodations, and well-maintained facilities. It is particularly popular for weddings, family getaways, and corporate events, with guests praising the food quality, cleanliness, and serene natural surroundings. The resort's proximity to Matheran and nearby trekking points adds to its appeal as a weekend escape. Guests frequently highlight the friendly and attentive staff, especially individuals like Chetan, Jyoti, and Ketan Bhoir, who contribute to the overall positive experience.

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How guests rate it

Location
89
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service with staff like Chetan, Jyoti, and Ketan Bhoir being frequently praised for their attentiveness and helpfulness.
  • High-quality food with a diverse and well-prepared menu, especially noted for breakfast and wedding events.
  • Well-maintained and spacious accommodations, including villas and cottages, with clean and comfortable rooms.

Worth knowing

  • Some guests reported issues with room cleanliness, including unclean floors, cockroaches, and stained bedsheets in certain cases.
  • Food pricing is considered high by some guests, with specific menu items and beverages being notably more expensive than nearby alternatives.
  • Noise from nearby train tracks and ongoing construction work in some areas can be a disturbance for guests with children or those seeking complete tranquility.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Meeting rooms
  • English
  • Hindi
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Coffee maker
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Nightclub
  • Activities for kids
  • Pool
  • Outdoor pool
  • Not accessible
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel suitable for family getaways, and what do guests say about the service?

Yes, the hotel is popular for family getaways, and guests frequently praise the exceptional service, particularly highlighting staff members like Chetan, Jyoti, and Ketan Bhoir for their attentiveness and helpfulness.

Does the hotel have a restaurant, and what do guests say about the food quality?

Yes, the hotel has a restaurant, and guests praise the high-quality food with a diverse and well-prepared menu, especially noting the breakfast buffet and food served during wedding events.

Are there any issues with room cleanliness that I should be aware of?

Some guests reported issues with room cleanliness, including unclean floors, cockroaches, and stained bedsheets in certain cases, so it's advisable to communicate any concerns to the staff promptly.

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