Alaya Stays by ELIVAAS Serene Woods - Premium Suite in Kasauli | 1 Room Escape
Alaya Stays by ELIVAAS Serene Woods - Premium Suite in Kasauli | 1 Room Escape, Vill Rodopaind, P.O, Dharampur, Solan, Himachal Pradesh 173209
Gumo's take
Alaya Stays by ELIVAAS Serene Woods - Premium Suite in Kasauli is a newly built, tranquil retreat ideal for travelers seeking a peaceful and personalized stay in Himachal Pradesh. Guests consistently praise the hotel's serene valley and mountain views, spacious and clean rooms, and the exceptional professionalism and warmth of the staff. The property is particularly well-suited for families, couples, and nature lovers, offering a blend of modern amenities and a cozy, boutique atmosphere. With a 4.9/5 rating across 255 reviews, it is a top-rated choice for those looking to unwind in a picturesque setting.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 89
- Staff & Service
- 97
- Room Comfort & Cleanliness
- 96
What guests love
- Exceptional staff service, with many guests specifically mentioning the helpfulness and professionalism of individuals like Rakesh, Udeshya, and Bhupinder.
- Spacious, clean, and well-maintained rooms with stunning valley and mountain views from balconies and terraces.
- Fresh, tasty, and reasonably priced food, with many guests highlighting the quality of meals and the willingness of the kitchen team to accommodate requests.
Worth knowing
- One guest reported a significant issue with no electricity for 15 hours and a lack of backup power, which is a serious concern for a hospitality property.
Common questions
What do guests say about the service at Alaya Stays by ELIVAAS Serene Woods?
Guests consistently praise the exceptional service at the hotel, particularly highlighting the professionalism and warmth of the staff, including individuals like Rakesh, Udeshya, and Bhupinder. The service has a very high positive sentiment with 91 positive mentions and only 2 negative ones.
Are the rooms at Alaya Stays by ELIVAAS Serene Woods clean and spacious?
Yes, the rooms are described as spacious, clean, and well-maintained, with many guests appreciating the stunning valley and mountain views from the balconies and terraces. The room sentiment is entirely positive with 23 positive mentions and no negative feedback.
Is there any reported issue with the hotel's infrastructure?
One guest reported a significant issue with no electricity for 15 hours and a lack of backup power. This is the only notable negative mention related to the property's infrastructure, with otherwise strong positive sentiment overall.
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