ARNISA Kasauli - A Boutique Hotel
ARNISA Kasauli - A Boutique Hotel, Dharampur kasauli Road, P.O - Mandodhar, Teh, Kasauli, Himachal Pradesh 173202
Gumo's take
ARNISA Kasauli - A Boutique Hotel is a highly-rated retreat in the hills, known for its serene atmosphere, personalized service, and stunning mountain views. Guests frequently praise the cleanliness of the rooms and bathrooms, the attentive and friendly staff, and the hotel's convenient location near key attractions like Sunset Point and the Baba Balak Nath Temple. The property is especially popular for family stays and small celebrations, with many highlighting the kids' play area and the hotel's ability to accommodate special requests like room decorations and surprise arrangements.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests specifically mentioning individuals like Sadhna Thakur, Rakesh Rana, and Mr. Rupender Thakur for their warm and attentive hospitality.
- Clean and well-maintained rooms with balcony views of the mountains and valley, praised for their spaciousness and modern amenities.
- Strong dining experience, with positive feedback on the breakfast buffet and dinner options, including local and diverse cuisine.
Worth knowing
- Some guests reported issues with bathroom cleanliness and functionality, including leaking fixtures and poor water pressure.
- A few negative reviews highlighted unprofessional behavior from certain staff members, particularly at the front desk, and issues with billing and communication.
- Limited dining variety and food quality concerns in some reviews, with a few guests finding the food 'average' or 'not up to the mark.'
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Doctor on call
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
Is the hotel clean, and what do guests say about the rooms and bathrooms?
The hotel is generally praised for its cleanliness, with 104 positive mentions of cleanliness in reviews. However, some guests reported issues with bathroom cleanliness and functionality, such as leaking fixtures and poor water pressure.
How is the service at ARNISA Kasauli, and are there any staff members guests frequently mention?
The service is highly rated, with 329 positive mentions in reviews. Guests frequently praise individuals like Sadhna Thakur, Rakesh Rana, and Mr. Rupender Thakur for their warm and attentive hospitality.
What dining options are available at the hotel, and what do guests say about the food?
The hotel has a restaurant offering a dinner buffet and a breakfast buffet. While many guests praise the dining experience, some reviews mention limited variety and average food quality.
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