Astra Resort and Caffe Kasauli

Astra Resort and Caffe Kasauli, Road, Dochi, Kasauli, Himachal Pradesh 173220

4-star property★ 4.8 · 763 reviews analysed
Astra Resort and Caffe Kasauli – photo 1
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Astra Resort and Caffe Kasauli – photo 4

Gumo's take

Astra Resort and Caffe Kasauli is a 4-star property renowned for its breathtaking valley and mountain views, luxurious rooms, and exceptional hospitality. It is particularly popular among families and couples seeking a peaceful retreat in the hills. The resort features an infinity pool, a well-regarded restaurant, and organized trekking activities led by guides like Lalit Thakur. Guests consistently praise the cleanliness, food quality, and the warm, attentive service provided by staff members such as Ishita, Vanshika, and Sunil Thakur. The property is ideal for those looking to enjoy a serene, scenic getaway with top-tier amenities and personalized service.

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How guests rate it

Location
88
Facilities
92
Staff & Service
96
Room Comfort & Cleanliness
94

What guests love

  • Exceptional staff service with personalized and prompt assistance, highlighted by names like Ishita, Vanshika, and Sunil Thakur.
  • Breathtaking valley and mountain views, especially from the rooms and infinity pool.
  • High-quality dining with a variety of options and consistently positive feedback on food taste and presentation.

Worth knowing

  • Some guests reported issues with room cleanliness, including unclean bathrooms and puffed flooring.
  • A few reviews mentioned overpriced food and amenities, with complaints about tea and room dining charges.
  • Remote location with poor road conditions, making access difficult and time-consuming.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Private bathroom
  • Shower

Common questions

Does the hotel have a restaurant on-site, and what do guests say about the food?

Yes, Astra Resort and Caffe Kasauli has a well-regarded on-site restaurant, which is one of the few in the area. Guests consistently praise the food quality, taste, and presentation, with positive feedback on breakfast and dining options.

What kind of views can I expect from the hotel, and are there any standout features?

The hotel is renowned for its breathtaking valley and mountain views, especially from the rooms and the infinity pool. These scenic views are frequently highlighted in guest reviews, with the word 'valleys' mentioned 12 times in reviews.

What do guests say about the service at Astra Resort and Caffe Kasauli?

Guests highly praise the service at the hotel, with 161 positive mentions and only 2 negative ones. The staff, including Ishita, Vanshika, and Sunil Thakur, are noted for their personalized, prompt, and warm assistance.

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