Dippys the boutique hotel
Dippys the boutique hotel, MDR6, Dharampur, Himachal Pradesh 173201
Gumo's take
Dippys the boutique hotel in Kasauli is known for its scenic mountain views, aesthetically designed rooms, and a mix of positive and negative guest experiences. While many praise the hotel's ambiance, food quality, and hospitality from certain staff members like Mr. Deep and Nikita, others report significant issues with cleanliness, service inconsistency, and poor management. The hotel is best suited for travelers seeking a peaceful retreat who are willing to overlook occasional lapses in service.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 68
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 65
What guests love
- Scenic mountain views and well-decorated rooms with balconies, especially in premium categories.
- Positive feedback on food quality and variety, with specific mentions of dishes like Handi Dal Makhani and wood-fired oven pizza.
- Some staff members, such as Mr. Deep and Nikita, are praised for their hospitality and attentiveness.
Worth knowing
- Inconsistent service and staff behavior, with reports of rudeness, unresponsiveness, and poor customer care from some employees, including the owner.
- Issues with room cleanliness, including dampness, dirty water, and malfunctioning fixtures like broken showers and non-functional heaters.
- High prices for certain amenities and services, such as extra charges for heaters and bottled water, which guests find unreasonable.
- Recurring complaints about food quality in breakfast and certain dishes, including stale ingredients and poor hygiene.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Front desk (24 hour)
- Full-service laundry
- Parking
- Local shuttle
- Kitchen
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Pool
Common questions
What are the key strengths of Dippys the boutique hotel in Kasauli?
Dippys is known for its scenic mountain views, aesthetically designed rooms with balconies, and positive feedback on food quality, including dishes like Handi Dal Makhani and wood-fired oven pizza. Some staff members, such as Mr. Deep and Nikita, are also praised for their hospitality and attentiveness.
What are the main issues reported by guests at Dippys?
Guests have reported inconsistent service, with some staff being rude or unresponsive. There are also recurring complaints about room cleanliness, including dampness, dirty water, and broken fixtures like showers and heaters. Some guests found the pricing for amenities like heaters and bottled water to be unreasonable.
Is Dippys the boutique hotel suitable for all types of travelers?
Dippys is best suited for travelers seeking a peaceful retreat who are willing to overlook occasional lapses in service. Due to reported issues with cleanliness, service inconsistency, and management, it may not be ideal for those with high expectations for consistent hospitality.
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