Hotel Kasauli Regency

Hotel Kasauli Regency, Kimmughat Garkhal Dharampur - Kasauli, Rd, Kasauli, Himachal Pradesh 173201

★ 4.1 · 1,119 reviews analysed
Hotel Kasauli Regency – photo 1
Hotel Kasauli Regency – photo 2
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Hotel Kasauli Regency – photo 4

Gumo's take

Hotel Kasauli Regency is a small, stylish hotel in Kasauli known for its rooftop bar and restaurant, Hangout, which offers panoramic views of the surrounding hills and mountains. It is particularly popular for its vibrant nightlife, open mic events, and live music. While the hotel is praised for its location and some amenities like the rooftop dining and Wi-Fi, guest experiences are mixed regarding cleanliness, service speed, and room quality. It suits travelers seeking a lively atmosphere and scenic views, though some guests report inconsistencies in service and maintenance.

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How guests rate it

Location
82
Facilities
75
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • The rooftop bar and restaurant, Hangout, is a standout feature with panoramic views and a vibrant atmosphere, especially during open mic and live music events.
  • The hotel is praised for its location, offering easy access to key attractions like Sunset Point and the Baba Balak Nath Temple.
  • The hotel is one of the few in the area with a 24-hour front desk, restaurant, and fitness center, adding convenience for travelers.

Worth knowing

  • Multiple reviews highlight poor cleanliness in rooms and bathrooms, with complaints about unhygienic conditions and visible dirt.
  • Service is frequently criticized for being slow and unresponsive, particularly in the restaurant and room service, with some guests reporting delays of over an hour.
  • Some guests report issues with room amenities, such as non-functional TVs, low shower pressure, and lack of basic toiletries like shampoo and soap.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Russian
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping (daily)
  • Fitness center (extra charge)
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker in some rooms
  • Minibar

Common questions

What are the standout features of Hotel Kasauli Regency?

The standout features include the rooftop bar and restaurant, Hangout, which offers panoramic views and a vibrant atmosphere with open mic and live music events. The hotel is also praised for its convenient location near key attractions like Sunset Point and the Baba Balak Nath Temple.

What are the common guest complaints about the hotel?

Common complaints include poor cleanliness in rooms and bathrooms, slow service at the restaurant and room service, and issues with room amenities such as non-functional TVs and low shower pressure.

Does the hotel have a restaurant and bar, and what is the guest sentiment about them?

Yes, the hotel has a restaurant and bar, with the rooftop bar being a major highlight. Guest sentiment is largely positive, with 51 positive mentions about the bar and 73 positive mentions about dining, though there are some complaints about service speed.

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