Hotel Kasauli Regency
Hotel Kasauli Regency, Kimmughat Garkhal Dharampur - Kasauli, Rd, Kasauli, Himachal Pradesh 173201
Gumo's take
Hotel Kasauli Regency is a small, stylish hotel in Kasauli known for its rooftop bar and restaurant, Hangout, which offers panoramic views and a lively ambiance. It is particularly popular for weekend getaways and social gatherings, with a focus on music and dining experiences. While the hotel has a strong reputation for its location and rooftop offerings, guest experiences vary significantly, with some praising the cleanliness and hospitality while others report issues with service, maintenance, and staff behavior.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 70
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 62
What guests love
- The rooftop bar and restaurant, Hangout, is a major highlight with excellent views and a vibrant atmosphere.
- Rooms are generally described as clean and well-maintained, with some guests noting the peaceful and scenic surroundings.
- The hotel is conveniently located near main attractions and offers a peaceful, mountainous setting.
Worth knowing
- Service quality is inconsistent, with multiple reports of slow, unresponsive, or unprofessional staff behavior.
- Rooms and bathrooms occasionally suffer from maintenance issues, including poor water pressure, non-functional TVs, and unclean conditions.
- Some guests have reported poor food service, including long wait times and incomplete or poorly prepared meals.
- The hotel lacks basic amenities in some rooms, such as sufficient cutlery, toiletries, and hot water.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Russian
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Fitness center (extra charge)
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar
Common questions
What are the main highlights of Hotel Kasauli Regency?
The main highlights include the rooftop bar and restaurant, Hangout, which offers panoramic views and a lively ambiance. The hotel also features a 24-hour front desk, a fitness center, and is one of the few in the area with air conditioning and a restaurant.
What are the common guest concerns about the hotel?
Guests have reported inconsistent service quality, including slow or unprofessional staff, and occasional maintenance issues in rooms and bathrooms, such as poor water pressure and non-functional TVs. Some also noted problems with food service, including long wait times and incomplete meals.
Is the hotel suitable for families with children?
The hotel is kid-friendly and has a restaurant and bar, which may appeal to families. However, some guests have reported mixed experiences with room amenities and service, so it may be best to review recent guest feedback before booking.
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