Hotel Malabar Kasol

Hotel Malabar Kasol, By the Road , main market, Manikaran Rd, Kasol, Himachal Pradesh 175105

4.3 · 1,617 reviews analysed
Hotel Malabar Kasol – photo 1
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Gumo's take

Hotel Malabar Kasol is a mid-range property known for its clean, spacious rooms, aesthetic design, and convenient location near the bus stand and Kasol market. It is particularly praised for its friendly and helpful staff, especially Virender Mehta and Shubham, who are frequently highlighted for their exceptional service. While the hotel offers good value for money and is ideal for travelers seeking a comfortable and accessible stay, some guests have reported issues with noise, inconsistent amenities, and occasional unprofessional behavior from certain staff members.

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How guests rate it

Location
92
Facilities
75
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Spacious, clean, and aesthetically designed rooms with mountain views and modern amenities like heating and 24/7 hot water.
  • Friendly and highly helpful staff, particularly Virender Mehta and Shubham, who are frequently praised for their professionalism and support.
  • Convenient location adjacent to the Volvo bus stand and within walking distance of Kasol market and popular attractions.

Worth knowing

  • Noise issues reported in some rooms, including loud music from adjacent areas and noise from other guests.
  • Inconsistent amenities and service quality, with some guests reporting missing items like slippers, soap, and functioning heaters.
  • Unprofessional behavior from certain staff members, including rude or dismissive attitudes, as noted in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping
  • Turndown service
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Nightclub
  • Parking (free)
  • Self parking
  • Valet parking
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel located near major attractions and transportation in Kasol?

Yes, Hotel Malabar Kasol is conveniently located adjacent to the Volvo bus stand and within walking distance of Kasol market and popular attractions like Parvati Valley.

What is the general guest sentiment about the service at Hotel Malabar Kasol?

Guests have largely positive experiences with the service, with 240 positive mentions of service in reviews. However, there are 61 negative mentions, particularly regarding inconsistent service and unprofessional behavior from some staff members.

Are the rooms at Hotel Malabar Kasol clean and spacious?

Yes, the hotel is known for its clean, spacious, and aesthetically designed rooms with modern amenities like heating and 24/7 hot water, and many guests have praised the overall property quality.

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