Narayana Guest House

Narayana Guest House, old, Kasol, Himachal Pradesh 175105

4.7 · 390 reviews analysed
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Gumo's take

Narayana Guest House is a budget-friendly hotel in Kasol known for its prime location and friendly staff, though it has mixed reviews regarding room cleanliness and maintenance. Positive reviews highlight the rooftop café, gaming zone, and helpful service, while negative reviews frequently mention poor room conditions, lack of basic amenities, and inconsistent service. It appears to be a popular choice for travelers seeking a convenient base in Kasol, but with notable variability in guest experiences.

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How guests rate it

Location
90
Facilities
70
Staff & Service
80
Room Comfort & Cleanliness
55

What guests love

  • Prime location in Kasol, close to cafes and markets
  • Friendly and helpful staff, with some guests mentioning specific staff members like Dhruv and Hitesh
  • Rooftop café with great views and a gaming zone for entertainment

Worth knowing

  • Frequent complaints about dirty or poorly maintained rooms, including lack of basic amenities like soap, towels, and functioning geyser
  • Issues with electricity and water supply reported in multiple reviews
  • Inconsistent service quality, with some guests reporting unresponsive or poorly trained staff

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Game room
  • Nightclub
  • Babysitting
  • Activities for kids
  • Massage
  • Doctor on call
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Full-service laundry
  • Self-service laundry
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • English
  • Hindi

Common questions

What are the main positives guests mention about Narayana Guest House?

Guests often praise the prime location in Kasol, friendly and helpful staff (including specific mentions of Dhruv and Hitesh), and the rooftop café with great views and a gaming zone for entertainment.

What are the common complaints about Narayana Guest House?

Frequent complaints include poor room cleanliness, lack of basic amenities like soap and functioning geyser, and issues with electricity and water supply. Some guests also report inconsistent service quality and poorly trained staff.

Is Narayana Guest House suitable for travelers looking for a clean and well-maintained room?

It may not be ideal for travelers seeking clean and well-maintained rooms, as multiple reviews highlight dirty or poorly maintained rooms and missing basic amenities.

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