Red leaf resort and cafe

Red leaf resort and cafe, Parvati valley, Katagla, Kasol, Himachal Pradesh 175105

★ 4.0 · 19 reviews analysed
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Gumo's take

Red Leaf Resort and Cafe in Kasol is a nature-focused retreat known for its serene environment and proximity to Parvati Valley, offering guests a peaceful escape surrounded by lush greenery and mountain views. The resort is particularly praised for its friendly atmosphere, including the presence of two adorable resident dogs, and its 24-hour front desk service, a rare feature in the area. While the property has a strong positive reputation among many guests, some have reported significant issues with service and amenities, indicating a need for consistent quality control.

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How guests rate it

Location
85
Facilities
72
Staff & Service
60
Room Comfort & Cleanliness
68

What guests love

  • Peaceful and scenic location with a view of the mountains and lush greenery, ideal for nature lovers.
  • 24-hour front desk service, a rare and valuable feature in the area.
  • Friendly and welcoming atmosphere, enhanced by the presence of two resident dogs.

Worth knowing

  • Inconsistent service quality, with some guests reporting unprofessional and rude staff behavior.
  • Issues with basic amenities such as towels and hot water not being provided as promised.
  • Poor management and lack of fulfillment of promised services, as highlighted in negative reviews.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Pet-friendly
  • Room service
  • Breakfast (free)
  • Kitchen

Common questions

Does Red Leaf Resort and Cafe offer 24-hour front desk service?

Yes, Red Leaf Resort and Cafe is one of the few hotels in the area with a 24-hour front desk service, which is a rare and valuable feature for guests.

Are there any notable issues with the service or amenities at the resort?

Some guests have reported inconsistent service quality, including unprofessional and rude staff behavior, as well as issues with basic amenities like towels and hot water not being provided as promised.

Is the resort pet-friendly, and are there any resident animals on the property?

Yes, the resort is pet-friendly and is known for its friendly atmosphere, enhanced by the presence of two adorable resident dogs.

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