Mercure Kathmandu Sukedhara Heights
Mercure Kathmandu Sukedhara Heights, Ward No 4, Sukedhara Heights, Kathmandu 44600, Nepal
Gumo's take
Mercure Kathmandu Sukedhara Heights is a modern, high-end hotel known for its exceptional hospitality, cleanliness, and well-maintained facilities. It is particularly praised for its friendly and attentive staff, who are frequently highlighted in reviews for going above and beyond to assist guests. The hotel is ideal for both business and leisure travelers, offering a peaceful retreat with a rooftop pool, multiple dining options, and a convenient location near the airport and major attractions like Pashupatinath Temple. Guests consistently note the hotel’s cleanliness, the quality of the breakfast buffet, and the warm, welcoming atmosphere.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with many guests specifically mentioning individuals like Paras, Amir, and Shristy for their exceptional hospitality and helpfulness.
- Clean and well-maintained rooms and public areas, with frequent praise for the fresh-smelling corridors and spotless bathrooms.
- High-quality breakfast buffet and diverse dining options, including the Indian restaurant Zaika and the rooftop dining experience.
Worth knowing
- A few guests reported issues with room maintenance, such as clogged drains and small, poorly ventilated rooms.
- Some reviews noted that the Italian restaurant had subpar service and was affected by traffic noise.
- A couple of guests mentioned that the hotel’s service was slower than expected, with understaffing and delays in check-in and room readiness.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Cash
- Babysitting
- Pool
- Outdoor pool
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Arabic
- English
- Private bathroom
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Turndown service
- Fitness center (free)
- Sauna
- Doctor on call
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast buffet highly recommended?
Yes, the breakfast buffet is highly praised by guests for its quality and variety. It is frequently mentioned as a standout feature in reviews.
What kind of service can I expect from the hotel staff?
The hotel is known for its outstanding service, with many guests specifically mentioning staff members like Paras, Amir, and Shristy for their exceptional hospitality and helpfulness.
Does the hotel have a pool, and is it well-received by guests?
Yes, the hotel has an outdoor pool that is well-received by guests. It is frequently highlighted in reviews and considered a positive feature.
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