Grand Mercure Phuket Patong
Grand Mercure Phuket Patong, 1 Soi Rat Uthit 200 Pi 2, Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
Grand Mercure Phuket Patong is a modern, family-friendly hotel known for its excellent service, spacious rooms, and convenient location near Patong’s attractions. Guests consistently praise the friendly and attentive staff, the quality of breakfast, and the cleanliness of the rooms and facilities. While the hotel is close to the vibrant Patong area, it maintains a peaceful atmosphere, making it ideal for both leisure and business travelers.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service with multiple reviews highlighting the friendliness, professionalism, and attentiveness of the staff, especially in guest services and housekeeping.
- High-quality breakfast buffet with a wide variety of international and local options, including halal and vegetarian choices, praised by numerous guests.
- Well-maintained and spacious rooms with modern amenities, including pool access rooms that provide a relaxing and private experience.
Worth knowing
- Some guests reported issues with room temperature control and air conditioning, with a few noting that the AC was either not working or fluctuating between hot and cold.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- English
- French
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Adult-only pool
- Waterslide
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is breakfast included at the hotel, and what options are available?
Yes, the hotel offers a high-quality breakfast buffet with a wide variety of international and local options, including halal and vegetarian choices, as praised by numerous guests.
How is the service quality at Grand Mercure Phuket Patong?
The service quality is outstanding, with multiple reviews highlighting the friendliness, professionalism, and attentiveness of the staff, especially in guest services and housekeeping.
Are there any reported issues with the hotel's air conditioning?
Some guests reported issues with room temperature control and air conditioning, with a few noting that the AC was either not working or fluctuating between hot and cold.
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