The Grand Sharan katra
The Grand Sharan katra, opp Small Kalka Mandir Bus Stand, Railway, Link Road, near New, Katra, Jammu and Kashmir 182301
Gumo's take
The Grand Sharan in Katra is a budget-friendly hotel known for its proximity to the Vaishno Devi shrine and complimentary pick-up and drop services to key pilgrimage sites like Banganga and the helipad. It offers spacious, clean rooms with vegetarian dining options and is often praised for its helpful and courteous staff, particularly Ms. Sheetal and Mr. Abhishek. While many guests appreciate the location and basic amenities, recurring issues include poor hygiene, pest problems, and inconsistent food and service quality.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 60
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 65
What guests love
- Complimentary pick-up and drop services to Banganga and the helipad, enhancing convenience for pilgrims.
- Spacious, clean rooms with a view of the Vaishno Devi hill, appreciated by many guests.
- Helpful and courteous staff, particularly noted for their hospitality and responsiveness.
Worth knowing
- Recurring complaints about poor hygiene, including dirty rooms, smelly towels, and cockroach infestations.
- Inconsistent food quality and service, with some guests reporting cold meals and unresponsive staff.
- Issues with room facilities like non-functional geyser systems and poor heating in winter.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Massage
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Does the hotel provide complimentary transportation to the Vaishno Devi shrine or other pilgrimage sites?
Yes, The Grand Sharan katra offers complimentary pick-up and drop services to key pilgrimage sites like Banganga and the helipad, making it convenient for pilgrims.
What are the main concerns guests have about the hotel's cleanliness?
Guests have reported recurring issues with poor hygiene, including dirty rooms, smelly towels, and cockroach infestations, despite the hotel being described as generally clean by some visitors.
Is there 24-hour room service available at the hotel?
Yes, The Grand Sharan katra is one of the few hotels in the area with 24-hour room service, which is appreciated by many guests.
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