Mermaid Resorts & Banquets - OMR, Kelambakkam
Mermaid Resorts & Banquets - OMR, Kelambakkam, No.46, Thaiyur Road, Opp: Rajeswari Nagar, Rajiv Gandhi Salai, Kelambakkam, Tamil Nadu 603103
Gumo's take
Mermaid Resorts & Banquets - OMR, Kelambakkam is a family-friendly resort known for its lush greenery, serene ambiance, and spacious accommodations. It offers a range of recreational facilities, including two swimming pools, sports courts, and cycling options, making it ideal for family outings, weddings, and get-togethers. Guests frequently praise the cleanliness of the rooms and the warm hospitality of the staff, particularly individuals like Sajal Debarma, Saroj Das, and Mr. Rajesh. While the resort is praised for its peaceful environment and good food, some guests have noted delays in service and maintenance issues in certain areas.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 76
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 82
What guests love
- Well-maintained rooms and green surroundings, praised for cleanliness and comfort.
- Friendly and helpful staff, with several named employees receiving specific commendations.
- Good food quality and variety, particularly during meals like breakfast and dinner.
Worth knowing
- Some delays in food service and room service reported by guests.
- Maintenance issues in certain areas, such as the pool washrooms and some room facilities.
- Hygiene concerns in some restrooms and complaints about mosquitoes affecting the dining experience.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking
- Accessible
- Accessible parking
- Accessible pool
- Air conditioning
- Kitchen in some rooms
Common questions
What kind of recreational facilities does Mermaid Resorts & Banquets offer?
Mermaid Resorts & Banquets offers two swimming pools, sports courts, and cycling options, making it ideal for family outings and recreational activities.
What do guests say about the staff at Mermaid Resorts & Banquets?
Guests frequently praise the warm hospitality and helpfulness of the staff, with specific commendations for individuals like Sajal Debarma, Saroj Das, and Mr. Rajesh.
Are there any reported issues with the hotel's facilities or service?
Some guests have reported delays in food and room service, as well as maintenance issues in certain areas like the pool washrooms and some rooms. There are also occasional hygiene concerns in restrooms and mosquito-related complaints.