VAYALADA VIEW POINT RESORT

VAYALADA VIEW POINT RESORT, VAYALADA, NERVEETHI BUSSTOP, Kerala 673574

4.2 · 1,199 reviews analysed
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Gumo's take

Vayalada View Point Resort is a hilltop retreat in Kerala known for its scenic views of the Western Ghats and serene atmosphere, particularly during sunrise and sunset. It is marketed as a family-friendly and couple-friendly destination with private pool villas and childcare facilities. While some guests praise the beauty of the location and the hospitality of the staff, others report significant issues with maintenance, cleanliness, and service. The hotel is best suited for travelers prioritizing natural scenery over consistent luxury or reliability in amenities.

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How guests rate it

Location
82
Facilities
52
Staff & Service
63
Room Comfort & Cleanliness
58

What guests love

  • Stunning views of the Western Ghats, especially during sunrise and sunset, as noted in multiple positive reviews.
  • Family-friendly features such as childcare and activities for kids, which are rare in the area.
  • A few guests highlighted the cleanliness and comfort of the rooms, particularly the Sky Villas.

Worth knowing

  • Recurring complaints about poor maintenance, including dirty pools, malfunctioning AC, and frequent power outages.
  • Inconsistent service and unprofessional behavior from staff, with multiple reports of unresponsiveness and rudeness.
  • Issues with room cleanliness, including wet floors, insect infestations, and unhygienic bathrooms.
  • Overpriced amenities and food, with some guests noting that the quality does not match the cost.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Full-service laundry
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Outdoor pool
  • Accessible
  • Private bathroom
  • Shower

Common questions

Is Vayalada View Point Resort suitable for families with children?

Yes, the resort is family-friendly and offers childcare, babysitting, and activities for kids, which are rare in the area. However, some guests have reported issues with room cleanliness and maintenance, so it's best to prioritize the scenic experience over perfect amenities.

What are the main issues guests have reported about the hotel?

Guests have reported recurring issues with maintenance, including dirty pools, malfunctioning air conditioning, and frequent power outages. There are also complaints about inconsistent service, unprofessional staff behavior, and problems with room cleanliness such as insect infestations and unhygienic bathrooms.

Does the hotel have a restaurant and dining options?

Yes, the hotel has a restaurant with table service and a dinner buffet. However, some guests have noted that the food and amenities are overpriced and the quality does not always match the cost.

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