Oriental Residency

Oriental Residency, PD Hinduja Rd, Khar, Marg, Khar West, Mumbai, Maharashtra 400052

3-star property 4.2 · 2,868 reviews analysed
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Gumo's take

The Oriental Residency is a 3-star hotel located in Khar West, Mumbai, offering 44 rooms with a range of configurations including classic and premium options. It is best suited for travelers seeking a centrally located, mid-scale hotel with good service and convenient access to the airport and nearby attractions. The hotel is praised for its friendly staff, 24-hour restaurant, and proximity to shopping and dining options. While some guests have noted issues with outdated room photos and minor inconveniences like limited breakfast choices, the overall guest experience is positive, with many highlighting the cleanliness, service, and value for money.

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How guests rate it

Location
88
Facilities
75
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Friendly and accommodating staff, with several guests praising the service and responsiveness of the front desk and restaurant teams.
  • Convenient location near Khar Train Station, Pali Village, and within a short drive of both Santa Cruz and Chhatrapati Shivaji International Airports.
  • 24-hour restaurant and room service, with positive feedback on the quality and variety of food, especially breakfast.

Worth knowing

  • Some guests reported outdated or misleading room photos and noted that the rooms and bathrooms could be in better condition or renovated.
  • Limited breakfast options and occasional issues with Wi-Fi connectivity, particularly for iPhone users.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Air conditioning

Common questions

Does the Oriental Residency offer breakfast, and what have guests said about it?

Yes, the hotel offers breakfast, including a buffet option. However, some guests have noted that the breakfast choices are limited, though the quality and variety of food, especially breakfast, have received positive feedback.

Is there Wi-Fi available at the hotel, and have there been any reported issues?

Yes, Wi-Fi is available at the Oriental Residency. However, some guests have reported occasional connectivity issues, particularly for iPhone users.

What are the key strengths of the Oriental Residency that guests have praised?

Guests have praised the hotel for its friendly and accommodating staff, convenient location near Khar Train Station and airports, and the 24-hour restaurant with quality food service. Many also highlight the cleanliness, service, and overall value for money.