Mastiff Grand The Sia Palace Suites & Banquets, Khopoli (Nr. Imagica)
Survey No. 8, Mastiff Grand The Sia Palace Suites & Banquets, Khopoli (Nr. Imagica), 1/B, SH92, near Imagica Theme Park, At Sangdewadi, Khalapur, Sangadewadi, Maharashtra 410203
Gumo's take
Mastiff Grand The Sia Palace Suites & Banquets, Khopoli is a mid-range hotel known for its spacious, clean rooms, excellent food, and friendly, professional staff. It is particularly well-suited for families visiting nearby attractions like Imagica, offering a peaceful environment with an infinity pool and convenient parking. Guests frequently praise the personalized service from staff members like Siraj, Sameer, and Rocky, as well as the hotel’s value for money compared to nearby 4- and 5-star properties.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 90
What guests love
- Spacious, clean, and well-maintained rooms with modern amenities and comfortable beds.
- High-quality food with a wide variety of options, including Jain and vegetarian choices, served by attentive and friendly staff.
- Exceptional service from multiple staff members, including Siraj, Sameer, and Rocky, who are frequently mentioned for their professionalism and hospitality.
Worth knowing
- Some guests reported slow or unresponsive service from certain staff members, particularly in the front desk and technical support areas.
- Breakfast and check-out times are perceived as too early by some guests, with limited flexibility.
- A few guests noted issues with facilities, such as the cold swimming pool, lack of guards, and non-functional kids’ play area.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast
- Breakfast buffet
- Game room
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is well-suited for families, offering spacious and clean rooms, a kids’ play area (though some guests noted it is non-functional), and a peaceful environment with an infinity pool.
What are the key strengths of the hotel's service and food?
The hotel is praised for its high-quality food with a wide variety of options, including Jain and vegetarian choices, and for the exceptional service from staff members like Siraj, Sameer, and Rocky, who are known for their professionalism and hospitality.
Are there any limitations or issues guests have reported?
Some guests reported slow or unresponsive service from certain staff members, particularly at the front desk and technical support. Additionally, breakfast and check-out times are considered too early by some, and there have been mentions of a cold swimming pool and lack of guards.
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