Poomala Heights Resort
J62X+G5 Poomala Heights Resort, Killannur, Kerala 680581
Gumo's take
Poomala Heights Resort is a peaceful retreat in Killannur, ideal for families, friends, and couples seeking a calm and scenic environment. The resort is praised for its infinity pool, cool atmosphere, and scenic views of the surrounding hills. Guests often highlight the friendly and helpful staff, particularly Shine, the manager, and the overall relaxing ambiance. However, recent negative reviews have raised concerns about cleanliness, room maintenance, and accessibility for those without personal vehicles.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 78
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Well-maintained infinity pool with stunning views of the surrounding hills
- Calm and peaceful ambiance, ideal for relaxation and group gatherings
- Friendly and helpful staff, especially Shine, the manager
Worth knowing
- Recent reports of poor room cleanliness, including smelly bedsheets, dust, and unclean bathrooms
- Issues with room maintenance, such as broken fans, ACs, and missing fixtures like soap holders
- Lack of kitchen facilities and dining options, making it inconvenient for guests who prefer self-catering
- Difficult access for guests without personal vehicles, with some complaining about the road conditions
Common questions
What are the main attractions or features of Poomala Heights Resort?
Poomala Heights Resort is known for its well-maintained infinity pool with stunning hill views, a peaceful and scenic atmosphere, and friendly staff, especially Shine, the manager. It's ideal for relaxation and group gatherings.
Are there any reported issues with room cleanliness or maintenance?
Yes, recent reviews have reported poor room cleanliness, including smelly bedsheets and unclean bathrooms, as well as maintenance issues like broken fans, ACs, and missing fixtures such as soap holders.
Is the hotel accessible for guests without personal vehicles?
Access to the hotel is difficult for guests without personal vehicles due to poor road conditions, and some guests have expressed inconvenience related to transportation.