Nikki Beach Resort & Spa Koh Samui

96, Nikki Beach Resort & Spa Koh Samui, 3, Lipa Noi, Amphoe Ko Samui, Surat Thani 84140, Thailand

4.5 · 2,051 reviews analysed
Nikki Beach Resort & Spa Koh Samui – photo 1
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Gumo's take

Nikki Beach Resort & Spa Koh Samui is a vibrant beachfront retreat known for its luxurious pool areas, stylish beach club with live music and DJ sets, and exceptional service. It caters to travelers seeking a mix of relaxation and entertainment, with many guests praising the attentive staff, stunning sunset views, and personalized touches like complimentary upgrades and birthday surprises. While some guests found the beach and surrounding area less developed, the overall experience is highly rated for its tropical ambiance and hospitality.

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How guests rate it

Location
85
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service with personalized attention and responsiveness, as highlighted by numerous guests thanking individuals like Patcha, Nancy, and Au.
  • Stunning beachfront location with a vibrant pool and beach club atmosphere, including live music and DJ sets, especially during sunset.
  • High-quality dining and food service, with many reviews praising the variety, presentation, and service of meals at the resort.

Worth knowing

  • Some guests reported issues with noise levels, particularly from the beach club and pool area, which can affect relaxation for those seeking a quieter stay.
  • A few guests noted that the beach area is not ideal or spacious enough, with complaints about beach access and cleanliness.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Pool
  • Outdoor pool
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Air conditioning
  • Coffee maker
  • Minibar
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Beach front
  • Snorkeling
  • Scuba
  • Watercraft rental (free)
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Cantonese
  • English
  • Italian
  • Mandarin
  • Spanish

Common questions

Is the hotel's service considered exceptional, and are there personalized touches available?

Yes, the hotel is known for exceptional staff service with personalized attention, including complimentary upgrades and birthday surprises, as highlighted by guests who thanked individuals like Patcha, Nancy, and Au.

Does the hotel have a 24-hour front desk, and what other amenities are available around the clock?

Yes, the hotel has a 24-hour front desk. Additionally, it offers 24-hour room service and wake-up calls, ensuring convenience for guests at any time.

What kind of dining options are available at the hotel, and how are they rated by guests?

The hotel offers high-quality dining with a variety of meals, and guests have praised the restaurant, breakfast, and food presentation. Reviews frequently highlight the dining experience as a key strength of the resort.

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