Astro Marine Hospitality Pvt Ltd

Astro Marine Hospitality Pvt Ltd, Emerald Rd, Mendka, Marine Drive, Kochi, Ernakulam, Kerala 682031

4.4 · 395 reviews analysed
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Gumo's take

Astro Marine Hospitality Pvt Ltd is a budget-friendly hotel located on Marine Drive in Kochi, offering guests a central location with easy access to nearby attractions like the Kochi Water Metro, Fort Kochi, and Marine Drive promenade. The hotel is known for its 24-hour room service, sea-view rooms, and friendly staff, particularly Mr. Nisar and Mr. Fahis, who are frequently praised for their helpfulness. While the rooms are generally clean and well-maintained, some guests have reported issues with cleanliness, maintenance, and service consistency. The hotel is best suited for travelers seeking a convenient base for exploring Kochi, with a focus on location and basic comfort.

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How guests rate it

Location
92
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
72

What guests love

  • Excellent location on Marine Drive with easy access to local attractions and transportation options like the Water Metro and boat jetty.
  • Friendly and helpful staff, particularly Mr. Nisar and Mr. Fahis, who are noted for their responsiveness and hospitality.
  • Rooms with sea views and basic amenities like air conditioning, tea/coffee facilities, and 24-hour room service.

Worth knowing

  • Some guests reported issues with room cleanliness, including bad odors, broken fixtures, and poor maintenance.
  • Facilities like Wi-Fi and room amenities (e.g., TV, phone) are inconsistent or lacking in some rooms.
  • Service quality varies, with some guests experiencing slow or unresponsive room service and unhelpful staff interactions.
  • Limited on-site dining options, requiring guests to bring or order food from outside.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Restaurant
  • Table service
  • Room service (24 hour)
  • Vending machines
  • Boutique shopping
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Accessible
  • Accessible elevator
  • Arabic
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel located near any major attractions or transportation options?

Yes, Astro Marine Hospitality Pvt Ltd is located on Marine Drive in Kochi and is within walking distance of attractions like the Kochi Water Metro, Fort Kochi, and Subhash Bose Park. It also offers easy access to boat jetties and public transport.

What are the service and staff experiences like at the hotel?

The hotel is known for friendly and helpful staff, particularly Mr. Nisar and Mr. Fahis, who are frequently praised for their responsiveness. However, service quality can vary, with some guests reporting slow or unresponsive interactions.

Are the rooms clean and well-maintained?

Most rooms are clean and well-maintained, but some guests have reported issues such as bad odors, broken fixtures, and poor maintenance. Overall, cleanliness has mixed reviews, with 33 positive and 7 negative sentiments reported.

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