Hotel Galaxy INN Rooms
Hotel Galaxy INN Rooms, Near Highcourt junction and Marine drive Ernakulam, Market Rd, Kochi, Kerala 682035
Gumo's take
Hotel Galaxy INN Rooms in Kochi is a budget-friendly option with a 3.6/5 rating based on 625 Google reviews. It is known for its convenient location near major attractions like the Mangalavanam Bird Sanctuary and public transit, as well as its 24-hour front desk and pool. While some guests praise the cleanliness and helpful staff, others report recurring issues with room cleanliness, pests, and maintenance. The hotel is best suited for travelers prioritizing location and affordability over luxury or consistent room quality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 55
- Staff & Service
- 62
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location within walking distance to Mangalavanam Bird Sanctuary and public transit
- 24-hour front desk service and availability of an on-site pool
- Some guests report clean, comfortable rooms and friendly staff
Worth knowing
- Recurring complaints about unclean rooms, bed sheets with stains, and presence of pests like cockroaches and mosquitoes
- Issues with air conditioning, broken room amenities, and poor maintenance of facilities
- Inconsistent service quality and unresponsive staff in some cases
- Rooms are often described as small, cramped, and lacking in ventilation
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom
- Restaurant
- Room service
- Breakfast
- Front desk (24 hour)
- Elevator
- Pool
- Air conditioning in some rooms
Common questions
Is the hotel clean and well-maintained?
Opinions are mixed regarding cleanliness. While 39 reviews praise cleanliness, 30 mention recurring issues like unclean rooms, stained bed sheets, and pests such as cockroaches and mosquitoes. Maintenance issues are also reported, including broken amenities and poor air conditioning in some rooms.
How is the service quality at Hotel Galaxy INN Rooms?
Service quality is generally positive, with 69 reviews highlighting helpful and friendly staff. However, 34 reviews note inconsistent service and unresponsive staff in some cases, particularly when addressing complaints about room conditions or maintenance.
What are the nearby attractions and transportation options?
The hotel is conveniently located within a 12-minute walk of the Mangalavanam Bird Sanctuary and the nearest public transit. This makes it easy for guests to explore local attractions and commute around Kochi.
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