Hotel Nova
Hotel Nova, 69/3352, SRM Road, North Kaloor, Kaloor, Kochi, Ernakulam, Kerala 682018
Gumo's take
Hotel Nova in Kochi, Ernakulam, is a budget-friendly option with a mixed reputation. While some guests praise its clean rooms, good customer service, and affordability, others report severe issues with hygiene, including bed bugs, dirty linens, and unpleasant odors. The hotel is best suited for travelers seeking low-cost lodging who can tolerate potential cleanliness and maintenance concerns. However, the lack of consistent quality and recurring complaints about management responsiveness may deter those prioritizing comfort and reliability.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 50
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 42
What guests love
- Affordable pricing for budget-conscious travelers
- Some guests report clean and well-maintained rooms
- Friendly and helpful staff in certain instances
Worth knowing
- Recurring reports of severe hygiene issues, including bed bugs and dirty linens
- Management is often unresponsive to complaints or refund requests
- Rooms are described as small, unhygienic, and lacking basic amenities like hangers or TVs
- Location is inconvenient for some, with limited public transport access
Common questions
Is Hotel Nova in Kochi suitable for travelers looking for clean and well-maintained rooms?
It depends. While some guests report clean and well-maintained rooms, others have experienced severe hygiene issues such as bed bugs, dirty linens, and unpleasant odors. Cleanliness can be inconsistent.
What are the main concerns guests have about Hotel Nova?
The main concerns include recurring hygiene problems like bed bugs and dirty linens, unresponsive management, and small, poorly equipped rooms that lack basic amenities such as hangers or TVs.
Is Hotel Nova a good option for budget-conscious travelers?
Yes, Hotel Nova is a budget-friendly option and is often chosen by travelers seeking low-cost lodging. However, potential guests should be prepared for possible cleanliness and maintenance issues.
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