Hotel O Cheranelloor Aster Medicity Formerly Abriz Residency
Hotel O Cheranelloor Aster Medicity Formerly Abriz Residency, Plot Number: 34/C, Pandit Karuppan Rd, Mathrupalli, Cheranallur, Kochi, Ernakulam, Kerala 682034
Gumo's take
Hotel O Cheranelloor Aster Medicity Formerly Abriz Residency is a budget-friendly option near Aster Medicity, catering primarily to medical visitors and families. It offers 24-hour room service and a 24-hour front desk, which are rare in the area. While some guests praise the cleanliness of rooms and the helpfulness of staff, others report significant issues with maintenance, hygiene, and service reliability. The hotel is best suited for those prioritizing proximity to medical facilities over luxury or consistent service quality.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 52
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 58
What guests love
- Proximity to Aster Medicity and LuLu International Shopping Mall, making it convenient for medical visitors and shoppers.
- Availability of 24-hour room service and front desk, which are uncommon features in the area.
- Some positive feedback on cleanliness and ambiance of rooms from a subset of guests.
Worth knowing
- Recurring complaints about poor maintenance, including broken lifts, lack of mosquito nets, and unclean or poorly maintained rooms.
- Issues with service reliability, including rude staff, unfulfilled bookings, and refusal to provide promised amenities like breakfast.
- Lack of basic amenities like water filters and power backup in rooms, and inconsistent water supply reported by guests.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Air conditioning
- Private bathroom
Common questions
Is the hotel near any medical facilities or shopping areas?
Yes, the hotel is near Aster Medicity and LuLu International Shopping Mall, making it convenient for medical visitors and shoppers.
Does the hotel offer 24-hour room service and front desk service?
Yes, it offers 24-hour room service and a 24-hour front desk, which are uncommon features in the area.
What are the common guest complaints about the hotel?
Guests have reported recurring issues with poor maintenance, such as broken lifts and unclean rooms, as well as unreliable service, including rude staff and unfulfilled bookings.
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