Hotel Park Residency Luxury Business Hotel
Hotel Park Residency Luxury Business Hotel, Vision Studio, Girinagar Link Road, near Kerala, Kadavanthra, Kochi, Kerala 682020
Gumo's take
Hotel Park Residency Luxury Business Hotel is a budget-friendly option in Kochi with a rooftop restaurant and bar, making it a popular spot for socializing and events. While it is praised for its location and some aspects of service, recurring complaints about cleanliness, room quality, and staff behavior significantly impact guest satisfaction. The hotel is more suited for business travelers or those seeking casual drinks rather than families or those expecting luxury.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 63
- Staff & Service
- 48
- Room Comfort & Cleanliness
- 52
What guests love
- The rooftop bar and restaurant are praised for their ambiance and service, making it a popular social spot.
- The hotel is conveniently located near public transit and major attractions like Ernakulam Shiva Temple and Fort Kochi.
- Some guests noted the hotel's affordability and decent room size, especially for business stays.
Worth knowing
- Numerous complaints about poor room cleanliness, broken facilities, and lack of maintenance, including cockroach infestations and malfunctioning locks.
- Staff behavior is frequently criticized as rude, unprofessional, and unhelpful, especially at the front desk and in the bar.
- Bathrooms are a recurring issue with complaints about leaks, mold, and poor hygiene.
- The presence of a bar and lack of family-friendly environment, including noise and smoke, make it unsuitable for families or children.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Air conditioning in some rooms
Common questions
Is the hotel suitable for families with children?
No, the hotel is not suitable for families with children due to the presence of a bar, noise, and a lack of family-friendly environment. Additionally, there are several complaints about bathroom hygiene and overall cleanliness that may concern families.
What are the main issues guests have reported about the hotel's service?
Guests have frequently criticized the hotel's service, particularly at the front desk and in the bar, with complaints about rude, unprofessional, and unhelpful staff behavior. Despite some positive feedback, the service has been mentioned 47 times in negative reviews.
Does the hotel have a restaurant or bar, and is it well-regarded?
Yes, the hotel has a rooftop restaurant and bar, which are praised for their ambiance and service. The bar is a notable feature, as it is one of the few hotels in the area with such an amenity, and it has received 24 positive mentions from guests.
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