Hotel Park Residency Luxury Business Hotel

Hotel Park Residency Luxury Business Hotel, Vision Studio, Girinagar Link Road, near Kerala, Kadavanthra, Kochi, Kerala 682020

★ 3.8 · 1,239 reviews analysed
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Gumo's take

Hotel Park Residency Luxury Business Hotel in Kochi offers a casual, budget-friendly stay with a rooftop restaurant and bar, making it a popular spot for social gatherings and business events. While the hotel is praised for its dining and service, recurring complaints about the bathrooms, poor air conditioning, and unhelpful staff significantly impact guest satisfaction. The hotel is conveniently located near major attractions like the Ernakulam Shiva Temple and public transit, but its overall experience is inconsistent, with mixed reviews on cleanliness and room quality.

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How guests rate it

Location
75
Facilities
65
Staff & Service
52
Room Comfort & Cleanliness
58

What guests love

  • Praised for its rooftop restaurant and bar, which guests found to have a great atmosphere and service.
  • Convenient location within walking distance to public transit and a 7-minute drive to the Ernakulam Shiva Temple.
  • Free breakfast and complimentary Wi-Fi are appreciated by guests.

Worth knowing

  • Multiple complaints about unhelpful and unprofessional staff, including poor customer support and indifferent reception staff.
  • Guests reported issues with the bathrooms, including poor quality and hygiene.
  • Several negative reviews highlighted the lack of hot water and poor air conditioning in rooms.
  • Noise from outside and uncomfortable sleeping conditions were frequently mentioned.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Air conditioning in some rooms

Common questions

Is the hotel's air conditioning reliable in the rooms?

No, the air conditioning is not reliable in the rooms. Several negative reviews highlighted poor air conditioning as a recurring issue among guests.

How is the service quality at Hotel Park Residency Luxury Business Hotel?

The service quality is mixed. While there are 57 positive mentions of service, there are also 47 negative mentions, with guests reporting unhelpful and unprofessional staff behavior.

What are the nearby attractions and transportation options?

The hotel is conveniently located within a 7-minute drive of the Ernakulam Shiva Temple and a 4-minute walk to the nearest public transit, making it easy to explore the area and commute.

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