MASI RESIDENCY
MASI RESIDENCY, E 877, Shenoy Rd, Kaloor, Kochi, Ernakulam, Kerala 682017
Gumo's take
MASI RESIDENCY is a budget-friendly hotel in Kochi, Ernakulam, known for its convenient location near public transport and points of interest like the Kaloor Metro Station and Mattancherry Palace. It is particularly suited for short stays, business travelers, and families due to its kid-friendly amenities and 24-hour front desk. While the rooms are described as small and basic, many guests praise the cleanliness, friendly staff, and value for money. However, some reviews highlight issues with service quality and cleanliness, particularly in lower-rated reviews.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 62
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 68
What guests love
- Convenient location near public transport and major attractions in Kochi
- Clean and well-maintained rooms with friendly and helpful staff
- Affordable pricing with good value for money for budget travelers
Worth knowing
- Some reports of poor service from the front desk and management, including unprofessional behavior and poor customer care
- Rooms are described as small and occasionally lacking in amenities like proper plug points or in-room dining
- Issues with cleanliness in some rooms, including cockroach sightings and stained bedsheets
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Room service
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning in some rooms
Common questions
Is MASI RESIDENCY suitable for families with children?
Yes, MASI RESIDENCY is considered kid-friendly and has amenities suitable for families. However, some reviews mention small rooms and occasional issues with cleanliness, which may affect family stays.
How is the service quality at MASI RESIDENCY?
Service quality is mixed; while many guests praise the friendly and helpful staff, there are notable reports of poor service from the front desk and management, including unprofessional behavior and poor customer care.
Does MASI RESIDENCY offer free Wi-Fi and parking?
Yes, MASI RESIDENCY offers free Wi-Fi and free parking, making it convenient for guests who need both connectivity and vehicle accommodation during their stay.
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