Niko Hotels

Niko Hotels, KP Vallon Rd, Giri Nagar, Kadavanthra, Kochi, Ernakulam, Kerala 682020

4.6 · 1,695 reviews analysed
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Gumo's take

Niko Hotels in Kochi is a budget-friendly, simply furnished hotel known for its excellent service, cleanliness, and complimentary breakfast. Guests consistently praise the staff for their friendliness and attentiveness, with several reviews highlighting individuals like Suma, Ajeesh, and Rupa for their exceptional service. The hotel is particularly well-suited for travelers, families, and business guests who value a clean, comfortable stay with good amenities like 24-hour room service and a rooftop restaurant. Its central location and proximity to major attractions like the Ernakulam Shiva Temple and Fort Kochi make it a convenient choice for exploring the city.

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How guests rate it

Location
85
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service with multiple reviews praising the friendliness, helpfulness, and professionalism of the team, especially in the breakfast and room service departments.
  • Clean and well-maintained rooms with positive feedback on hygiene, pillow options, and bathroom cleanliness.
  • Complimentary breakfast with a variety of fresh, home-cooked options, particularly praised for its South Indian offerings.

Worth knowing

  • Some guests reported issues with room noise levels and insufficient sound insulation, especially in a busy area.
  • A few reviews mentioned minor issues with room cleanliness, such as unrefilled toiletries and occasional pest sightings in the bathroom.
  • Breakfast variety was occasionally criticized as limited, with some guests suggesting more options for vegetarians and salads.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Accessible
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Self-service laundry
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker

Common questions

Does the hotel offer 24-hour room service?

Yes, Niko Hotels offers 24-hour room service, which is one of the few hotels in the area with this feature.

What are the breakfast options like at Niko Hotels?

The hotel provides a complimentary breakfast buffet with a variety of fresh, home-cooked options, particularly praised for its South Indian offerings. However, some guests have noted that the variety could be expanded for vegetarians and salads.

How is the service quality at Niko Hotels?

The service quality is highly praised, with 469 positive mentions and only 6 negative ones. Guests consistently commend the staff for their friendliness and attentiveness, especially in the breakfast and room service departments.

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