OYO 93571 Esgee Tower
OYO 93571 Esgee Tower, ERNAKULAM, S Railway Station Rd, Kochi, Kerala 682016
Gumo's take
OYO 93571 Esgee Tower is a no-frills hotel in Kochi, Ernakulam, best suited for budget travelers seeking a convenient stay near Ernakulam South Railway Station. While some guests praise the rooms and location, others report significant issues with cleanliness, service, and amenities. The hotel appears to offer basic accommodations at a low cost, but the inconsistent service and maintenance quality may affect the overall experience.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 50
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 45
What guests love
- Proximity to Ernakulam South Railway Station is a major advantage for travelers.
- Some guests report satisfactory room conditions and services, particularly for couples.
Worth knowing
- Multiple reviews highlight poor cleanliness, including garbage in common areas and unclean bed sheets and bathrooms.
- Service issues are frequently mentioned, such as unavailability of staff at the reception and slow response to complaints.
- Basic amenities like drinking water are inconsistently provided, leading to guest dissatisfaction.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- English
- Hindi
- Room service
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Housekeeping (daily)
- Air conditioning in some rooms
- Kitchen
Common questions
Is the hotel close to Ernakulam South Railway Station?
Yes, OYO 93571 Esgee Tower is conveniently located near Ernakulam South Railway Station, making it a good option for travelers arriving by train.
What are the common complaints about the hotel?
Multiple guests have reported issues with cleanliness, including garbage in common areas and unclean bed sheets and bathrooms. Service problems, such as unresponsive staff and slow complaint resolution, are also frequently mentioned.
Are the amenities consistently available at the hotel?
No, basic amenities like drinking water are inconsistently provided, which has led to guest dissatisfaction. The hotel offers no additional amenities beyond basic accommodations.
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